Kshitij Walia
Noida
Summary
Dedicated professional experienced in O2C, vendor sourcing, and commercial management. Contributed to organizational goals by managing large-scale projects from inception to completion while embracing continuous learning and mentorship. Focused on building a strong professional network and developing transferable skills to drive purpose-driven success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager –Contract Administration
GENPACT INDIA PVT. LTD.
07.2022 - Current
- Led the contracts team in O2C for Pharmaceuticals clients, maintained compliance with terms and conditions, and directed the contract lifecycle from negotiation to execution.
- Managed contract expiration process, training team on execution, overseeing renewals, sending proactive communications, and supporting functional delivery roles.
- Managed and reviewed key changes to contracts by mapping costs to revenue and proactively identify customer price file discrepancies and ensured accuracy in pricing and other contract details by mimicking CRRBs (Credit & Rebills ), add-bills.
- Conducted vendor performance evaluations and collaborated with business managers to implement improvements, enhancing contract profitability.
- Obtained cost inputs, validated them, and managed exceptions through correction for complex customer contracts or third-party products.
- Implements new rules to code account-product combinations accurately and identifies business process improvement opportunities and implements solutions using automation tools.
- Managed team productivity ensuring 100% compliance, metrics with organizational expectations.
Senior Executive – AR Analyst
BIOWORLD MERCHANDISING
07.2021 - 06.2022
- Monitored all aspects of AR collection process to ensure effective collection of outstanding debts from customers.
- Facilitated timely payments to support cash flow and resolve customer discrepancies and disputes.
- Implement effective collection strategies to optimize cash flow and check for missing and unresolved payment issues by analyzing past-due accounts and preparing statements and reports.
Accounting Assistant – Finance and Accounting
Fung Business Services
04.2019 - 05.2021
- Worked in debt collection with clients like Meiyume France and Meiyume UK Ltd.
- Tracked down clients with overdue bills and pursued them until payment was settled into the company's account.
- Maintained a client-facing role, understanding business priorities, and fulfilling them in real-time by keeping track of debtors to ensure timely payments.
- Created and maintained an issue and dispute log to understand false customer behavior.
- Developed bad debt provision reports for specific customers.
- Accomplished projects using Lean Six Sigma (Yellow Belt Certified) for automating account statement creation, issue logs, and schedulers for process improvement in debt collection.
Assistant – Order Management
Li & Fung
06.2017 - 03.2019
- Experienced logistics professional with 1 year of experience in the shipping and invoicing team.
- Strong knowledge of key business principles, maintaining all end-to-end work related to shipping and custom documents.
- Collaborated with the GTS team on a project related to robotic process automation (RPA) for 11 months.
- Recognized as a leader by coworkers and a mentor by new employees.
- Educational background has developed an excellent understanding of customers, vendors, and forwarders.
Intern
HPCL-Mittal Energy Limited
07.2016 - 07.2016
- Completed one-month internship training on sales and distribution process for PET-Coke and Sulphur, gaining practical insights into industry operations.
- Studied supply chain management processes for petroleum products, enhancing understanding of logistics and distribution.
- Explored organizational structure framework and associated policies, developing knowledge of corporate governance and operational protocols.
Education
B.com (Hons.) -
Guru Gobind Singh Indraprastha University
Skills
- Contract Management
- Contract Lifecycle Management
- Vendor Management
- Strategic Sourcing
- Change Management
- Risk Management
- Negotiation Techniques
- Project Coordination
- Supply Chain Management
- Budget Management
- Oracle
- JD Edwards
- SAP S4HANA
- Power BI
- Reporting Automation
- Microsoft Outlook
Certification
- Lean Six Sigma Yellow Belt, 2021, YB-2021-01-014
- Lean Green Belt, 2025
- Gene AI Certified
Attributes
- Innovative team player
- Fast learner with strong analytical skills
- Ability to work in multicultural and multi-tasked environment
- Cross cultured communication and negotiation skills
- Ability to adapt new environment
- Self-motivated inspiring leader with a dynamic personality
- Expert understanding of software applications
Personal Information
Total Experience: 9 Years
Languages
English
Proficient
C2
Timeline
Assistant Manager –Contract Administration
GENPACT INDIA PVT. LTD.
07.2022 - Current
Senior Executive – AR Analyst
BIOWORLD MERCHANDISING
07.2021 - 06.2022
Accounting Assistant – Finance and Accounting
Fung Business Services
04.2019 - 05.2021
Assistant – Order Management
Li & Fung
06.2017 - 03.2019
Intern
HPCL-Mittal Energy Limited
07.2016 - 07.2016
B.com (Hons.) -
Guru Gobind Singh Indraprastha University