K. Shiva Shanmugam

• Fulfilled customer orders on time.
• Resourceful at maintaining relationship with clients to achieve quality product and service norms by resolving their service related critical issues.
• Ensuring Follow-up mechanism with production team for all parts to avoid premium Freight
• Organized annual budget plan and review meetings regularly
• Monthly Production Plan released to production team every month.
• Forecasts are released for annual budget plan and planning, monitoring day to day activities to improve the distribution of the products and services
• Coordinating with clients as a First & single point contact for deliveries.
• Responsible for ensuring On Time deliveries with Target of 95% and achieved last 5 years consecutively.
• Inventory monitoring is done periodically for both domestic & export customers based on the safety stock norms as per agreement
• Responsible for sending remittance instructions to bank on all FIRCs
• Responsible to ensure all export documents are received on time
• Supported Finance department in submitting bank negotiation documents on time.
• All outbound supply chain activities related to customer handled.
• Responsible for follow-up of RFQs once quoted to conversion of Purchase order by bridging the communication between Engineering Team and customers.
• Achievements:
• Old outstanding crossed 1000 days were reconciled and received from one of our Export customers.
• Our Organization received Rapid Response award from one of the customers based on on-time response to customer
• Our organization received Best OTD supplier for the year 2018 by close coordination with customer, meeting delivery requirements “ON TIME” and also with joint efforts of our team
• Achieved BP Targets on Cost saving & cost targets in Freight cost management for last 8 years consecutively.
• Got promoted during Jun 2013, followed with a promotion in April 2014 and then on April 2016, 2018 & 2019.
• Awarded 110% performance pay during 2016, 2018 & 2019 & 2021.
• Negotiated with forwarders and ensured Business Link for the business opportunities offered. This is first cost reduction initiative with freight forwarders within our group companies and got appreciation from our CFO and top management.
• No premium freight due to planning errors against customer requirements for last 8 years consecutively.
• Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
• Improved productivity by increasing customer communication and responding to feedback.
• Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
• Forged and nurtured impactful relationships with customers to cultivate loyalty.

• Managed logistics assets for timely and cost-effective delivery of cargoes.
• Managed functional areas of logistics
• Resourceful at maintaining relationship with clients to achieve quality product and service norms by resolving their service related critical issues
• Developed logistical checklists to guide activities support.
• Responsible for coordinating with various departments like purchase, planning, production, quality and dispatch for effective completion of projects and customer orders
• Responsible for price reduction by negotiating with logistics suppliers and ensuring MOR expense targets are met
• Establish and implement departmental policies, goals, objectives and procedures
• Implemented new strategies and operating plan for effective supplies to customer.
• Responsible for contributing forecasts for Organic products to annual budget plan and planning, monitoring the day to day activities to improve distribution of the products and services
• Introduced a system to make LR entry & GRN capture in SAP to have complete track on all invoices sent out of factory for all domestic customers.
• Trained new staff on job duties, company policies and safety procedures for rapid on boarding.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Organized records of vehicles, schedules and completed orders.
• Conducted research to address shipping errors and packaging mistakes.
• Collaborated with manufacturing and supply chain management.
• Conducted inventory audits for FG goods with 99% accuracy following company procedures.
• Divided and categorized cargo received and redirected shipments in response to customer requests.
• Responsible for collectibles for both Domestic & Export Sales.

• Coordinated with various departments like purchase, planning, production, quality assurance, pricing, sales and distribution of products and services for effective order completion
• Ensured all necessary consumables are delivered on time depending upon timely needs of production.
• Stock verification, Analysis of vendor performance, Price variance, generating RFQs, Price negotiation with vendors, tracking all materials and make it available within defined target period.
• Generation of Invoicing, creating schedules & maintaining Price for products
• Management of store Inventory based on ABC analysis & Just in Time Concept, thereby reducing inventory carrying cost and inventory turn.
• Collaborated with team members to achieve target results.
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GPA: 5.912

GPA: 61.05

GPA: 65.25%

GPA: 72.00