Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Zainul Abid

Zainul Abid

Malappuram

Summary

Dynamic operations manager with a proven track record at Amazon, specializing in process improvement and operational efficiency. Expert in budget management and policy development, successfully reducing costs through strategic initiatives. Adept at mentoring employees, fostering a culture of growth and excellence while driving data-driven decisions to achieve organizational goals.

Overview

9
9
years of professional experience

Work History

Manager of Operations - Middle East

Amazon
Bangalore
12.2024 - Current
  • Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Sr Quality Specialist - Arabic

Amazon
Bangalore
04.2023 - 11.2024
  • Executed internal audits to verify adherence to established quality standards.
  • Identified and resolved customer complaints regarding address quality through thorough investigations.
  • Performed visual inspections of finished products.

Quality Specialist Arabic

Amazon
Hyderabad
02.2018 - 03.2023
  • Prepared reports on product defects to identify trends in quality issues.
  • Investigated or reported questionable test results.
  • Coordinated with cross-functional teams to address quality issues and implement corrective actions.

Digital Content Associate

Kindle, Amazon
Chennai
10.2017 - 02.2018
  • Proposed creative ideas to engage followers with different content types and formats.
  • Designed and implemented a content SEO strategy that improved search engine rankings.
  • Authored press releases and media advisories that increased brand exposure.

Business Support Executive

Buzzworks Business Services Pvt. Ltd.
Kochi
05.2017 - 10.2017
  • Developed strategies for customer relationship management.
  • Maintained positive working relationship with fellow staff and management.
  • Implemented new processes to improve efficiency of back-office operations.

Language Tutor

Darul Irshad Academy
Kasaragod
04.2016 - 05.2017
  • Provided support for English Language Learners who needed additional help mastering the language.
  • Recommended supplementary books, software, and other learning materials.
  • Reviewed class materials and discussed reading assignments, boosting comprehension.

Education

Bachelor of Arts - English Language And Literature

University of Calicut
Malappuram
04-2016

Master of Arts - Islamic Jurisprudence And The Principles

Darul Huda Islamic University: DHIU
Malappuram
03-2016

Bachelor of Arts - Islamic Studies

Darul Huda Islamic University: DHIU
Malappuram
03-2014

Secondary & Senior Secondary -

Darul Huda Islamic University: DHIU
Malappuram
03-2012

Skills

  • Process improvement and operational efficiency
  • Automation with Python and JavaScript
  • Data analytics with SQL
  • Budget management and policy development
  • Employee mentoring and training
  • Quality assurance and project management

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Elementary (A2)
A2

References

References available upon request.

Timeline

Manager of Operations - Middle East

Amazon
12.2024 - Current

Sr Quality Specialist - Arabic

Amazon
04.2023 - 11.2024

Quality Specialist Arabic

Amazon
02.2018 - 03.2023

Digital Content Associate

Kindle, Amazon
10.2017 - 02.2018

Business Support Executive

Buzzworks Business Services Pvt. Ltd.
05.2017 - 10.2017

Language Tutor

Darul Irshad Academy
04.2016 - 05.2017

Bachelor of Arts - English Language And Literature

University of Calicut

Master of Arts - Islamic Jurisprudence And The Principles

Darul Huda Islamic University: DHIU

Bachelor of Arts - Islamic Studies

Darul Huda Islamic University: DHIU

Secondary & Senior Secondary -

Darul Huda Islamic University: DHIU

Similar Profiles

CREATE PROFILE
Zainul Abid