Kuldeep Borgohain
Sibsagar
Summary
Experienced in Sales & Marketing with over 9+ years of experience in Banking Financial, Automotive & Hospitality industry.Excellent reputation for performance oriented sales leader,business development plans, geographical knowledge and experience, resolving problems, improving customer relationship, driving overall operational improvements and accomplishing profit targets.
Overview
11
11
years of professional experience
Work History
Manager Business Development
Hitachi Cash Management Services Pvt Ltd
Guwahati
2023.09 - Current
- Responsible for driving the business development plan in the areas of CRM, RCM business.
- Developing potential business deals by contacting potential clients (Banks/Retails) for the zone
- Responsible to evaluate potential business deals by analyzing market strategies, feasibility, profitability and internal priorities.
- Close the new business deals by negotiating contracts with clients
- Collaborate with local Operations team to generate leads and ensure uninterrupted service to client.
Brand Champion Team Lead (Area Manager)
OLA Fleet Technologies Pvt. Ltd
Guwahati
2022.03 - 2022.06
- Spearheaded Lead Management system on developing and implementing Sales profitability by ensuring month on month and day to day lead generation and conversion ratio (E-T-B-R)
- Responsible for Handling team for closing the qualified leads into sales closure through effective communication on sales drive, negotiation
- Responsible for smooth finance process on vehicle billing and delivery
- Ensuring excellent customer service and relation by sharing required information and clearing all customer doubts.
Assistant Sales Manager
Mahindra & Mahindra Ltd
Guwahati
2018.08 - 2022.02
- Spearheaded overhaul of company best practices, product launches, lead and lag metrics handling, Sales process implementation
- Develop & Implement enquiry management system by Ensuring right validation of enquiry, assignment, follow ups TAT (Turnaround time) & Test Drive ratio
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
Relationship Manager
Nexa Maruti Suzuki India Ltd
Guwahati
2017.09 - 2018.08
- Acquainted Dealership Sales teams for effective customer service techniques, boosting customer satisfaction rates to 100%
- Evaluated existing operations and current market trends to identify necessary improvements in dealerships sales and capitalize on changes
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Front Office Executive
Radisson Blu Hotels & Resorts
Guwahati
2014.01 - 2017.03
Front Office Assistant
Kiranshree Portico Hotels
Guwahati
2013.01 - 2014.01
Education
Post Graduation in Hotel Management
IHM Guwahati
Guwahati2012-11
Bachelor of Arts - Graduation
Dibrugarh University
Dibrugarh2011-07
12th Standard -
Swahid Peoli Phukan College
Sivasgar2008-06
10th Standard -
Godapani High School
Sivasagar2006-02
Skills
- Business development and planning
- Team Handling
- Negotiation
- Long term Relationship Building.
- Revenue optimization
Additional Information
Professional Achievements:
Awarded ‘employed of the month' in May 2016 at Hotel Radisson Blu, Guwahati.
Nominated ‘employed of the year ‘2016 at Hotel Radisson Blu, Guwahati.
Additional Certifications:
*Completed 6 months Diploma in Travel and Tourism Management under University Grant Commission (UGC) offered by Swahid Peoli Phukan College in year 2011.
*Diploma in Computer from NIIT course titled Swift India 2000. (Year 2006).
Personal Information
Date of Birth: 01/03/1990
Hobbies and Interests
- Watching Movies
- Travelling
Languages
Assamese
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Manager Business Development
Hitachi Cash Management Services Pvt Ltd
2023.09 - Current
Brand Champion Team Lead (Area Manager)
OLA Fleet Technologies Pvt. Ltd
2022.03 - 2022.06
Assistant Sales Manager
Mahindra & Mahindra Ltd
2018.08 - 2022.02
Relationship Manager
Nexa Maruti Suzuki India Ltd
2017.09 - 2018.08
Front Office Executive
Radisson Blu Hotels & Resorts
2014.01 - 2017.03
Front Office Assistant
Kiranshree Portico Hotels
2013.01 - 2014.01
Post Graduation in Hotel Management
IHM Guwahati
Bachelor of Arts - Graduation
Dibrugarh University
12th Standard -
Swahid Peoli Phukan College
10th Standard -
Godapani High School
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