Kuldeep Borgohain
Sibsagar
Summary
Experienced in Sales & Marketing with over 9+ years of experience in Banking Financial, Automotive & Hospitality industry.Excellent reputation for performance oriented sales leader,business development plans, geographical knowledge and experience, resolving problems, improving customer relationship, driving overall operational improvements and accomplishing profit targets.
Overview
11
11
years of professional experience
Work History
Manager Business Development
Hitachi Cash Management Services Pvt Ltd
Guwahati
09.2023 - Current
- Responsible for driving the business development plan in the areas of CRM, RCM business.
- Developing potential business deals by contacting potential clients (Banks/Retails) for the zone
- Responsible to evaluate potential business deals by analyzing market strategies, feasibility, profitability and internal priorities.
- Close the new business deals by negotiating contracts with clients
- Collaborate with local Operations team to generate leads and ensure uninterrupted service to client.
Brand Champion Team Lead (Area Manager)
OLA Fleet Technologies Pvt. Ltd
Guwahati
03.2022 - 06.2022
- Spearheaded Lead Management system on developing and implementing Sales profitability by ensuring month on month and day to day lead generation and conversion ratio (E-T-B-R)
- Responsible for Handling team for closing the qualified leads into sales closure through effective communication on sales drive, negotiation
- Responsible for smooth finance process on vehicle billing and delivery
- Ensuring excellent customer service and relation by sharing required information and clearing all customer doubts.
Assistant Sales Manager
Mahindra & Mahindra Ltd
Guwahati
08.2018 - 02.2022
- Spearheaded overhaul of company best practices, product launches, lead and lag metrics handling, Sales process implementation
- Develop & Implement enquiry management system by Ensuring right validation of enquiry, assignment, follow ups TAT (Turnaround time) & Test Drive ratio
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
Relationship Manager
Nexa Maruti Suzuki India Ltd
Guwahati
09.2017 - 08.2018
- Acquainted Dealership Sales teams for effective customer service techniques, boosting customer satisfaction rates to 100%
- Evaluated existing operations and current market trends to identify necessary improvements in dealerships sales and capitalize on changes
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Front Office Executive
Radisson Blu Hotels & Resorts
Guwahati
01.2014 - 03.2017
Front Office Assistant
Kiranshree Portico Hotels
Guwahati
01.2013 - 01.2014
Education
Post Graduation in Hotel Management
IHM Guwahati
Guwahati11-2012
Bachelor of Arts - Graduation
Dibrugarh University
Dibrugarh07-2011
12th Standard -
Swahid Peoli Phukan College
Sivasgar06-2008
10th Standard -
Godapani High School
Sivasagar02-2006
Skills
- Business development and planning
- Team Handling
- Negotiation
- Long term Relationship Building
- Revenue optimization
Additional Information
Professional Achievements:
Awarded ‘employed of the month' in May 2016 at Hotel Radisson Blu, Guwahati.
Nominated ‘employed of the year ‘2016 at Hotel Radisson Blu, Guwahati.
Additional Certifications:
*Completed 6 months Diploma in Travel and Tourism Management under University Grant Commission (UGC) offered by Swahid Peoli Phukan College in year 2011.
*Diploma in Computer from NIIT course titled Swift India 2000. (Year 2006).
Personal Information
Date of Birth: 01/03/1990
Hobbies and Interests
- Watching Movies
- Travelling
Languages
Assamese
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Manager Business Development
Hitachi Cash Management Services Pvt Ltd
09.2023 - Current
Brand Champion Team Lead (Area Manager)
OLA Fleet Technologies Pvt. Ltd
03.2022 - 06.2022
Assistant Sales Manager
Mahindra & Mahindra Ltd
08.2018 - 02.2022
Relationship Manager
Nexa Maruti Suzuki India Ltd
09.2017 - 08.2018
Front Office Executive
Radisson Blu Hotels & Resorts
01.2014 - 03.2017
Front Office Assistant
Kiranshree Portico Hotels
01.2013 - 01.2014
Post Graduation in Hotel Management
IHM Guwahati
Bachelor of Arts - Graduation
Dibrugarh University
12th Standard -
Swahid Peoli Phukan College
10th Standard -
Godapani High School
Similar Profiles
Ishita BhanotIshita Bhanot
Relationship Manager at Hitachi Cash Management ServicesRelationship Manager at Hitachi Cash Management Services
Dharmjeet KumarDharmjeet Kumar
Cash Officer at Radiant Cash Management Service Pvt LtdCash Officer at Radiant Cash Management Service Pvt Ltd
VASANTHAKUMAR. SVASANTHAKUMAR. S
Reconciliation Analyst at Radiant cash management sevices pvt ltdReconciliation Analyst at Radiant cash management sevices pvt ltd