Customer-focused professional knowledgeable about travel destinations, industry trends and best practices for managing trips. Articulate communicator skilled at answering questions and resolving anxiety whilst exciting clients for trips.
Overview
11
11
years of professional experience
Work History
Sales Executive
Vodafone Group
05.2013 - 01.2015
Dealing with customers and achieve sales targets
Selling products and services using solid arguments to prospective customers.
interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.
Executive
Uber
02.2015 - 07.2016
Cab service provider to customers
helping with the auditing process, provide client support and understand requirements between the client and the company
Senior Executive
INTELENET GLOBAL SERVICES,
07.2016 - 09.2018
Air ticketing executive
handling tickets, alterations, cancellations, and providing flight timings information
Back Office Executive
Teleperformance india pvt ltd
03.2019 - 04.2020
Apple leisure group process air tickets backend department
work on amadeus software
handling tickets, alterations, cancellations, and providing flight timings information
Tour Executive
JB Travels & Immigration
01.2021 - Current
Deal in Air Ticket and Tour Packages
Counselor Study or tourist visa or work visa for canada
University fee
Money exchange
Travel and hospitality service
Handled travel arrangements for groups, couples, executives and special needs clients.
Reserved tickets, booked accommodations and rental transportation to accommodate needs of customers.
working on GDS Amadeus
Education
12th Passed - Arts stream
Government Senior Secondary School - Boys
2010
10th - Science, Commerce, and Arts
Government Boys Senior School
2008
Skills
Executive Travel
Judgement and Decision Making
Client Representation
Travel Arrangements
Reservation Confirmation
Customer Service Representative
Customer Needs Assessment
Product Sales
Additional Information
DECLARATION
I hereby declare that all the information given above is authentic to the best of my
knowledge.
Languages
English
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Punjabi
Advanced (C1)
C1
Timeline
Tour Executive
JB Travels & Immigration
01.2021 - Current
Back Office Executive
Teleperformance india pvt ltd
03.2019 - 04.2020
Senior Executive
INTELENET GLOBAL SERVICES,
07.2016 - 09.2018
Executive
Uber
02.2015 - 07.2016
Sales Executive
Vodafone Group
05.2013 - 01.2015
12th Passed - Arts stream
Government Senior Secondary School - Boys
10th - Science, Commerce, and Arts
Government Boys Senior School
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