Kuldeep Singh Rawat
Mayur Vihar
Summary
Dynamic IT professional with a proven track record at Gujarat Fluorochemicals Limited, specializing in Fortinet Security Management and User Support Management. Excelled in enhancing network reliability, user satisfaction, and ensuring high availability across critical systems. Expert in Cisco solutions and adept at fostering team collaboration.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Gujarat Fluorochemicals Limited
Noida
10.2022 - Current
- Managed firewall databases across 26 locations to ensure smooth call operations.
- Monitor daily functions of the network with a focus on firewall and switch management.
- Handled calls, addressed troubleshooting concerns, and escalated issues.
- Addressed technical concerns regarding Leased Line and coordinated solutions for MPLS disruptions.
- Orchestrated installation and configuration of scalable networking infrastructure for corporate environment.
- Implemented IT asset management system across 15 remote locations.
- Coordinated group-wide implementation of Zscaler proxy solutions.
- Achieved successful transition from legacy email system to Microsoft 365 for more than 2,000 users within two months.
- Maintained compliance with established security protocols across networks.
- Ensured that all IT assets were properly labeled and tracked in an asset management database.
Resident Engineer at Gujarat Fluorochemicals Limited
Digital Services Ltd.
Noida
01.2017 - 10.2022
- Ensure smooth operation of call handling software such as SAP Client, Digital Signature, Tally, and any Windows installation and configuration
- Maintain daily network operations, particularly for Outlook (POP3) and mobile devices (BlackBerry and iPhone)
- Implement new user profiles, manage their rights and permissions on network resources, and resolve laptop-related issues
- Responsibilities include call escalation, handling, and troubleshooting
- Monitor Internet Leased Lines & MPLS links
- Manage and raise tickets for Leased Line or MPLS issues
- Install, configure, and support LAN, WAN
- Install, troubleshoot, and provide support on switches
- Configure and troubleshoot Access and Distribution switches
- Provide redundancy and high availability in the network
- Working knowledge of Ubiquiti controller
- Install, manage, monitor, and upgrade servers, switches, CCTV cameras, etc
- Active Directory - Domain Services
- Monitor networks and servers to resolve technical problems
- Install, update, and provide support on antivirus and resolve virus issues
- Troubleshoot and provide support and solutions through Remote Desktop, TeamViewer, etc
Resident Engineer at Deloitte Touche Tohmatsu India Pvt. Ltd.
Allied Digital Services Ltd.
Gurgaon
01.2014 - 12.2017
- Ensure smooth operation of servers and manage call handling databases for customized software such as JURIX, PROWESS, BB, SAP GUI, Commvault, and Windows 7 imaging
- Oversee daily network operations at the Deloitte site with the help of seven engineers
- Maintain network calls, particularly for Outlook, VPN, and Commvault issues
- Implement new user profiles, manage their rights and permissions on network resources, and resolve laptop-related problems
- Responsibilities include call escalation, handling, and troubleshooting
- Manage issues related to customized software and support 13,200 users with their desktop and laptop problems
Education
Advanced Diploma - Computer Hardware And Networking
Noida
Skills
- Windows Server Administration
- Fortinet Security Management
- Proficient in Cisco Solutions
- Video Conferencing Solutions
- Cloud Service Administration
- Endpoint Security Management
- User Support Management
- IT Asset Lifecycle Management
Personal Information
- Date of Birth: 06/10/76
- Marital Status: Married
Languages
- English
- Hindi
Hobbies and Interests
- Music
- Cricket
Mobile
9911519080
Technical Skill Set
WIN 2003, WIN 2008, WIN 2010, WIN 2016, WIN 2019, WIN 2022, Fortinet Firewall - 300F, Fortinet Firewall - 200F, Fortinet Firewall - 200E, Fortinet Firewall - 60F, Fortinet Firewall - 40F, Cisco C350, Cisco 2960, Cisco 9200, Cisco 9500
Timeline
Assistant Manager
Gujarat Fluorochemicals Limited
10.2022 - Current
Resident Engineer at Gujarat Fluorochemicals Limited
Digital Services Ltd.
01.2017 - 10.2022
Resident Engineer at Deloitte Touche Tohmatsu India Pvt. Ltd.
Allied Digital Services Ltd.
01.2014 - 12.2017
Advanced Diploma - Computer Hardware And Networking
Noida
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