

Assistant General Manager – IT leads IT strategy, infrastructure, and service delivery across cloud, on-premises, and enterprise application environments. Delivers 99.9% availability while cutting manual work by 75% through automation, strengthening security controls, and aligning technology plans with business goals. Drives Azure and AWS operations, SAP ERP support, Farvision ERP administration, backup recovery, and vendor coordination for stable enterprise performance.
Key Result Areas:
1. IT Strategy & Leadership
2. Infrastructure & Operations Management
3. Business Technology Solutions
4. Security & Compliance
5. Team Leadership
Key Projects
Key Result Areas:
Key Achievements:
Key Result Areas:
IT infrastructure management
SLA management
SAP HANA implementation
SAP Hana/Basis administration
Farvision ERP administration
Windows Server administration
Virtualization management
IT service delivery governance
Budget planning
Vendor management
Team management
Project & service management
Security policy management
Disaster recovery planning
Change management
Audit compliance
Root cause analysis
Completed course on Microsoft Power BI certification from Skill Nation.