Kulu Uthappa K

Professional Experience

Apps Tester – QA Team

• Developed, updated, and maintained comprehensive test cases in Spira to ensure thorough coverage and quality standards.
• Handled release management processes for the QA team, ensuring seamless deployments and timely issue resolution.
• Utilized JIRA for efficient bug tracking, reporting, and collaboration with cross-functional teams to resolve issues swiftly.
• Contributed to continuous improvement initiatives by identifying areas for process enhancement and suggesting optimizations.

Validation Team Member – International Team

• Validated end-to-end website functionality, ensuring a seamless user experience and adherence to project requirements.
• Collaborated with development teams to identify, document, and resolve validation issues effectively.

Content Management Specialist – DIVA & HIPPO Tools

• Gained proficiency in DIVA, a content management tool, to efficiently upload and manage website content.
• Transitioned to HIPPO, quickly adapting to the new system within a few weeks and becoming proficient in its functionalities.
• Supported content updates, troubleshooting, and ensured data integrity across platforms.

• Usability and functionality testing of AJIO and TRENDS Application on all channels.
• Full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes that are fault free.
• I was responsible for the content and functionality that is signed-off and goes live on www.ajio.com
• I was also helping in deploying content as per business requirement using the tool SAP-HYBRIS
• Independently identify areas of gap in site experience.
• Monitoring issues raised by team in JIRA and acting upon closures upon priority defined.
• Ensuring content accuracy on all channels pre and post go-live date.
• Weekly sanity on all channels to ensure there is no broken experience for users, if issues found then communicate to Dev team for prioritizing it for upcoming sprint.
• SEO copy checking pre and post go-live, to ensure relevant Meta tag page information is flown to Google before it gets indexed.
• Execute detailed UAT for new functionality and enhancement releases.
• Work closely with cross functional teams to understand requirements and insight by problem solving.
• Managing /Setting Facets/Filters using BACKOFFICE tool of SAP to give a seamless user experience.
• I had also been involved with the redesigning of the portal as part of FALCON group and have worked on the processes from scratch being a part of layout plan to Q&A final release.
• Research on competitor’s website and give recommendation to leadership for improvements on AJIO if any.
• Stay up-to-date with new features and functionalities implemented on website.
• To plan the requirements for the team which will enhance the knowledge of the team and help them to execute the process better.
• Managing /Setting Facets/Filters using BACKOFFICE tool of SAP to give a seamless user experience.