Kulu Sharma
Bangalore
Summary
IT professional with 13+ years of experience specializing in IT Asset Management (ITAM), lifecycle governance, procurement strategy, and compliance management. Proven expertise in managing end-to-end asset lifecycle, audit readiness, vendor management, and cost optimization initiatives across enterprise environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT Manager – IT Asset Management & IT Operations
Oracle Cerner
01.2022 - Current
- Led enterprise-wide ITAM for 15000+ assets
- Implemented lifecycle processes to enhance asset compliance and accountability
- Managed vendor operations for Dell, HP, Apple, Lenovo to ensure service quality and value
- Collaborated with finance, HR, procurement to streamline cost management across departments
- Conducted audits with zero non-conformities
- Generated reports using Power BI
Senior Asset Manager
Cerner
05.2020 - 12.2021
- Managed IT asset lifecycle to ensure optimal utilization and compliance
- Implemented controls that decreased asset loss risk
- Enhanced audit readiness and compliance through systematic review processes
- Supported budgeting and cost optimization
System Engineer
Cerner
01.2015 - 04.2020
- Streamlined asset tracking and lifecycle processes to enhance accuracy
- Maintained asset records and achieved audit compliance.
- Refined tracking and reporting processes for clearer insights
Technical Support Engineer
Convergys
08.2012 - 12.2014
- Provided mission-critical technical support for Microsoft platforms, resolving hardware, software, and OS issues with speed and accuracy.
- Exceeded service-level expectations (CSAT/SLA), enhancing end-user satisfaction in a high-volume, high-pressure environment.
- Resolved support tickets for Microsoft Global Technical Support, addressing user inquiries and technical issues effectively.
Education
Bachelor of Science - Mathematics
Dibrugarh University
DibrugarhSkills
- IT Asset Lifecycle Management
- ITAM Policy
- Compliance & Reconciliation
- Asset Audits
- Process & Governance
- ITAM Tools
- IT Procurement
- Vendor Management
- Contract Negotiation
- Cost Optimization
- BMC Remedy
- JIRA
- Inventory Systems
- Reporting
- Analytics
- Power BI
- IT Risk
- Compliance Management
- Stakeholder management
Certification
- ITIL 4 Foundation
- MCTS (Windows Server, Exchange Server)
Timeline
IT Manager – IT Asset Management & IT Operations
Oracle Cerner
01.2022 - Current
Senior Asset Manager
Cerner
05.2020 - 12.2021
System Engineer
Cerner
01.2015 - 04.2020
Technical Support Engineer
Convergys
08.2012 - 12.2014
Bachelor of Science - Mathematics
Dibrugarh University