Kumar Kislay
IT Professional | Technical Delivery Manager | PMP® | PSM1Ⓡ | LOMA | Banking and Financial Services (BFSI) | AIML Fundamentals
Mumbai
Summary
Technical Delivery Manager and Mainframe Senior Developer with over 19 years of experience in delivering complex software development projects and IT solutions across diverse industries. Proficient in mainframe, assembler programming, and agile methodologies. Adept at aligning technical strategies with business goals to achieve measurable outcomes. Proven track record in leading cross-functional teams, managing end-to-end project lifecycles, and leveraging technology to drive business growth and innovation. Strong communicator with a passion for bridging the gap between technical and non-technical stakeholders to achieve strategic business objectives.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
3
3
Certifications
Work History
Technical Delivery Manager
Tata Consultancy Services
03.2021 - Current
- Client Name Genworth Financials, Richmond USA. Domain Insurance / Mortgages / Investment.
- Oversee a team of 10 Direct and 150+ indirect associates to manage a large-Scale Application Development Program with a more than $12M program Budget.
- Manage scheduling, budgeting and performance of a diverse range of continuous improvement Project with high Degree of business Risks.
- Increased project visibility for stakeholders with transparent reporting on status updates and progress metrics regularly.
- Optimized resource allocation for improved efficiency and timely completion of projects.
- Improved customer satisfaction by proactively identifying and resolving potential issues before release.
- Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
- Managed risk effectively by creating contingency plans and closely monitoring project progress.
- Negotiated contracts with vendors to secure the best possible resources at optimal costs for projects.
Project Manager
Tata Consultancy Services
11.2016 - 03.2021
- Client Name Genworth Financials, Richmond USA. Domain Insurance / Mortgages / Investment.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
Lead Mainframe Developer
Tata Consultancy Services
09.2015 - 11.2016
- Company Overview: Client Name JD Williams & Company Limited, Manchester (UK). Domain Retail - Transformation of Credit Account data from existing Legacy Mainframe System to a new Credit platform called Financier supplied by Welcome Software.
- Responsible for Customer Communication as onsite Coordinator.
- Report to Various Stakeholders (Internal & External).
- Requirement gathering, analysis, Design, development, test, prod implementations and post implementation Warranty Support for Various mainframe Projects.
- Holding Daily stand-up meetings for updates/issues/resolutions.
- Biweekly development status reviews with stake holders, Risk identifications.
- Solutions Design for delivery to the end client, function solution design documents verification, gap identification.
- Iteration reviews with team and stakeholders for status update on learning and achievements, resource planning.
- Provided technical expertise during requirements gathering sessions, translating business needs into viable solutions.
Project Lead / Mainframe Technical Lead
Tata Consultancy Services
01.2013 - 09.2015
- Company Overview: Client Name AVIS BUDGET. Domain TTH - Reservation / Cargo.
- Report to Various Stakeholders (Internal & External).
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Requirement gathering, analysis, Design, development, test, prod implementations and post implementation Warranty Support for Various mainframe Projects.
- Holding Daily stand-up meetings for updates/issues/resolutions.
- Biweekly development status reviews with stake holders, Risk identifications.
- Solutions Design for delivery to the end client, function solution design documents verification, gap identification.
- Iteration reviews with team and stakeholders for status update on learning and achievements, resource planning.
Project Lead / Mainframe Technical Lead
Tata Consultancy Services
01.2010 - 01.2013
- Company Overview: Client Name Genworth Financials. Domain Long Term Care Insurance - Policy Admin System, Claims, Actuarial, Underwriting.
- Responsible for Customer Communication as onsite Coordinator.
- Report to Various Stakeholders (Internal & External).
- Requirement gathering, analysis, Design, development, test, prod implementations and post implementation Warranty Support for Various mainframe Projects.
- Holding Daily stand-up meetings for updates/issues/resolutions.
- Biweekly development status reviews with stake holders, Risk identifications.
- Solutions Design for delivery to the end client, function solution design documents verification, gap identification.
- Iteration reviews with team and stakeholders for status update on learning and achievements, resource planning.
- Release and deployments.
Mainframe Developer, Team Lead, Onsite Coordinator
Tata Consultancy Services
01.2005 - 01.2010
- Company Overview: Client Name Citi Financial North America, St. Louis, USA. Domain Banking (Loan and Insurance).
- Responsible for Customer Communication as onsite Coordinator.
- Report to Various Stakeholders (Internal & External).
- Requirement gathering, analysis, Design, development, test, prod implementations and post implementation Warranty Support for Various mainframe Projects.
Education
Master in Computer Applications (MCA) -
Vellore Institute of Technology
Vellore, TNBachelor in Science PHYSICS Honors (B. Sc) - undefined
L.N.M.U
Darbhanga, BiharSkills
Delivery management
Report preparation
Customer complaint handling
Improvements recommendations
Continuous improvement projects
Budget planning
Daily operations management
Decision-making
Stakeholder management
Continuous delivery
Team supervision
Issue resolution
Incident management
Application support
Cost estimation
Software development lifecycle
Service level agreements
Project scheduling
Scrum master
Key Competencies
Delivery Management, Mainframe senior developer, Mainframe Modernization, Assembler Programming, Release management, Change management, Project management, Process Improvements, Solution Oriented, SDLC Management, ITIL Methodology, Agile Methodology, Leadership Skills, Coaching Skills, Stakeholder management, Budget and Resource Management, Flexible and Adaptable, Relationship building, Attention to detail, Perseverance, Analytical mind, Positive Attitude, Integrity, COBOL, JCL, CICS, DB2, VSAM, IMS -DB, File Manager, IBM CA7, Endevor, MQ, Python, NumPy, Panda, Xpeditor, Assembler, TPF/TPFDF, Service Now, JIRA
Certification
PMP - Project Management Institute
Professional Training And Achievements
- Project Management - TCS Internal
- Generative AI Foundation Curriculum
- Agile Manifesto and Methodology (E0 & E1) - TCS Internal
- Scrum Master Training - TCS Internal
- ASCENT/Leaders in You - Training / Workshop for Mid-Level Managers
- Transcend - Training / Workshop for Senior-Level Managers
- Contextual Master Award
- Lean Six Sigma Green Belt
- Best Auditor Award
- Innovation Champion Award - TCS Internal
- Project Leadership Skills & Delivery Management - TCS Internal
- Leadership Essentials - Managing Secure Delivery and Operations - TCS Internal
- Industry Deep Skilling - Risk management E2 - TCS Internal
- Leadership - Find your Everest - TCS Internal
Timeline
Technical Delivery Manager
Tata Consultancy Services
03.2021 - Current
Project Manager
Tata Consultancy Services
11.2016 - 03.2021
Lead Mainframe Developer
Tata Consultancy Services
09.2015 - 11.2016
Project Lead / Mainframe Technical Lead
Tata Consultancy Services
01.2013 - 09.2015
Project Lead / Mainframe Technical Lead
Tata Consultancy Services
01.2010 - 01.2013
Mainframe Developer, Team Lead, Onsite Coordinator
Tata Consultancy Services
01.2005 - 01.2010
Bachelor in Science PHYSICS Honors (B. Sc) - undefined
L.N.M.U
Master in Computer Applications (MCA) -
Vellore Institute of Technology