Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
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Kumar Saurabh

Kumar Saurabh

Dehradun

Summary

Dynamic Deputy Manager at Axis Bank with a proven track record in compliance and client service. Expertly enhanced customer experiences through effective problem-solving and strategic cross-selling, driving significant sales growth. Passionate about fostering strong customer relationships while ensuring adherence to banking regulations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Deputy Manager

Axis Bank
Dehradun
03.2023 - Current
  • Managed daily branch operations to ensure adherence to banking policies and federal regulations.
  • Resolved customer issues effectively by identifying needs through engagement.
  • Enhanced customer experience by facilitating cross-selling of credit cards, loans, and insurance products.
  • Promoted relevant product offerings during service interactions and account management sessions.

Education

MBA - Banking And Finance

Manipal Academy Of BFSI
Banglore
02-2023

Bachelor of Science - Agriculture

Shivalik Institute Of Professional Studies
Dehradun
06-2021

Skills

  • Compliance expertise
  • Client service
  • Customer relationship management
  • Sales enhancement techniques
  • Analytical problem solving

Affiliations

  • Cricket
  • Badminton

Accomplishments

  • Wins several awards and recognition at the cluster level, along with the circle level
  • Domestic MDRT qualified

Certification

  • Qualified NISM examination of depository and mutual fund
  • SP certification for life insurance

Languages

English
First Language
Hindi
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Timeline

Deputy Manager

Axis Bank
03.2023 - Current

MBA - Banking And Finance

Manipal Academy Of BFSI

Bachelor of Science - Agriculture

Shivalik Institute Of Professional Studies
Kumar Saurabh