Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kumar Saurabh

Summary

Over 10+ years of experience in startups; primarily in setting up & managing large teams with multi location dark stores, fulfilment centers & last mile operations especially in B2C grocery segment. Expertise in capacity building in (Tier - 1, II ) Indian cities with centralized control mechanisms. Proven track record in designing, implementing tech-based tools & solutions like Shipsy, Locus, MMI.

Overview

17
17
years of professional experience

Work History

Associate Director (Last Mile Operations)

Dealshare
08.2024 - Current
  • Designed and set up - (30 mins & 2 hrs) B2C delivery model for 40+ Offline & Online dark stores in Kolkata, Jaipur, NCR & Lucknow. Have been part of the transformation from NDD manual model to Same Day delivery model (30 mins, 2hrs) with the introduction & implementation of tools - Shipsy, MMI, WMS, SAP etc
  • Created a team of 1500+ riders with 25+ direct & indirect team-members across all regions to maintain 95% rider planned fulfilment, 5 lakh monthly on-time deliveries through local Manpower vendor partners.
  • Designed the App workflow for 2hr/30min Order Assignment -> Delivery workflow on Third Party LMD App (Shipsy). Led the phase wise deployment and implementation for Shipsy.

Vice President (Core Team Member)

Sorted Gurgaon
Gurgaon
09.2022 - 08.2024
  • Company Overview: F&V B2B Startup founded by Milkbasket team
  • P&L owner of B2B division. Serving 200 active retailers in Gurgaon at Gross Margin 18% (70+ SKUs), Ops cost (5%), Commission based Sales (4%) with 80% sales achieved through Advance Payments. Zero Credit
  • Designed and implemented the Zero Wastage Zero Inventory JIT model - Direct procurement from Mandi through auctions and achieve 30% GM, 99% Fulfilment for 140+ skus in F&V category
  • F&V B2B Startup founded by Milkbasket team

Associate Director - Supply Chain Operations (Fish, Seafood & Poultry)

Captain Fresh - Infifresh Foods Pvt Ltd
08.2021 - 09.2022
  • Designed and owned the complete back end of Processed Non Veg foods - First Mile -> Inward -> Butchering -> Max Yield Generation -> Cold Storage -> Last Mile Delivery -> Inventory & Cash Reconciliation. Segments Served (Quick Commerce, Modern Retail, GT, B2C) across major cities (NCR, Mumbai, Pune, Hyd, Bangalore, Chennai, Vizag, Kol)
  • Achieved lowest Last Mile costs (Part Timer Biker model) in Last Mile Delivery for Meat category (Rs 8-9/per packet)
  • Developed Centralized Control Tower to monitor Inventory, Deliveries, Receivables, Dump at every level in the supply chain. Designed, implemented and monitored internal controls to ensure strict compliance on FSSAI standards.

Core Team Member- Operations

Citymall
NCR
09.2020 - 07.2021
  • Company Overview: Cmmunity Innovations Pvt Ltd
  • Handled Operations & HR Ops during the peak period of growth of Citymall 30% MoM growth, 2 Cr Sales daily ; especially during the toughest period of growth (Covid Ph 2). Operations involved Gurgaon Fulfilment center, with delivery hubs in (Sonipat, Rewari, Panipat, NCR). Overall operations involved two fulfilment centers, 8 dispatch centers, 600+ warehouse manpower, 1500+ Riders, 40+ LMV (1 Tonn) vehicles
  • Product & Process Development - Design and implementation of Pick, Pack, Delivery & Supervisory Apps with centralized monitoring dashboards for every stakeholder.
  • Cmmunity Innovations Pvt Ltd

Vice President - CEO's Office

Milkbasket - Reliance Retail
Gurgaon
04.2018 - 07.2020
  • Handled new initiatives & firefighting projects at CEO's office. Eg - Society Liaoning (Offline Marketing), Breakeven Projection before acquisition (reduced Manpower costs from 6 Cr to 3.45 Cr in 3 months).
  • Set Up and handover of new launched Fulfilment Centers in Gurgaon, Delhi, Noida, Bangalore, Hyderabad (1 Lakh + Sqft, 8000+ SKUs including (Dairy, Fruit & Vegetables, Non-Veg) 1000+ Manpower, 600, Riders, 100 vehicles each)
  • HR Ops - Scaled the total Manpower four times to 12000 within 3 weeks when Milkbasket was at its peak during Covid 1.
  • Conceptualized and implemented Part Timer model. Had been the game changer by reducing at least 40% LM costs

Manager Implementation

SIS Security Pvt Ltd
02.2016 - 03.2018
  • Implementation of innovative products in the field of Security & Facilities Management - App Based Attendance Management, Digital Visitor Management, Remote Task & Workflow Management.
  • Manage daily fulfillment of above 4000 Manpower at 50+ residential sites in Gurgaon

Manager Sales - Building Materials

EMEL Group
Lagos
03.2014 - 12.2015
  • Company Overview: Lagos (Nigeria)
  • Handled sales of Rs 120 Cr Annually in Nigeria. Attained the No. 2 spot in Nigeria in terms of market share from overall No 5 position for Tilcor Roofing within 11 months of joining. Grew the distribution network three times within one year through road-shows, seminars, exhibitions and attractive incentives
  • Managed fives warehouses in Nigeria (Lagos- 3, Abuja - 1, Kano -1 ) for next day delivery across all 36 states of Nigeria. Liasoning with Port Authorities & local administrative agencies for faster clearances and delivery of materials
  • Lagos (Nigeria)

Intern

Coca Cola India
03.2013 - 07.2013
  • Responsible for implementing Road- Runner automated routing software across 4000+ retail outlets & 10 Lakh annual volume (PC) in Delhi region within four months. Awarded PPO for my efforts

Oracle DBA

Tata Consultancy Services Ltd
06.2008 - 06.2012
  • As an Oracle DBA, managed and maintained 99.99% uptime of live production servers for India's largest telecom service provider.

Education

PGDM -

Indian Institute of Management
Raipur
01.2014

B.Tech - Elect. Telecom

Kalinga Institute of Industrial Technology
Bhubaneswar
01.2008

Skills

  • Shipsy
  • Zoho ERP
  • MMI
  • WMS (Stock One)
  • Tableau
  • Power BI
  • Redash
  • Looker

Timeline

Associate Director (Last Mile Operations)

Dealshare
08.2024 - Current

Vice President (Core Team Member)

Sorted Gurgaon
09.2022 - 08.2024

Associate Director - Supply Chain Operations (Fish, Seafood & Poultry)

Captain Fresh - Infifresh Foods Pvt Ltd
08.2021 - 09.2022

Core Team Member- Operations

Citymall
09.2020 - 07.2021

Vice President - CEO's Office

Milkbasket - Reliance Retail
04.2018 - 07.2020

Manager Implementation

SIS Security Pvt Ltd
02.2016 - 03.2018

Manager Sales - Building Materials

EMEL Group
03.2014 - 12.2015

Intern

Coca Cola India
03.2013 - 07.2013

Oracle DBA

Tata Consultancy Services Ltd
06.2008 - 06.2012

PGDM -

Indian Institute of Management

B.Tech - Elect. Telecom

Kalinga Institute of Industrial Technology

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Kumar Saurabh