Kumar Sundram
Seasoned Sales Manager
Naigaon
Summary
As a Senior Manager in Upgrad.com With 12 years of experience in the ITES, E-commerce, and Edtech industry, I possess a deep understanding of Collection, Retail Sales, and Operations. Areas of expertise include B2C Sales, Store P&L, Customer life cycle management, Base Management, Retail expansion, Distribution and channel Management, Team Management, Training and Staff Development.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Senior Manager - Sales
Upgrad.com
Pune
09.2024 - Current
- Won Best Sr. Manager Hall of Fame award for Q3 & Q4 quarters which was my official first 6m in the company.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Territory Manager VIP India
Shaadi.com
Mumbai
09.2021 - 09.2024
- Maximized performance by monitoring daily activities and mentoring team members
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Developed and maintained relationships with customers and suppliers through account development
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Delivered feedback to decision-makers regarding employee performance and training needs
- Onboarded new employees with training and new hire documentation
Area Sales Manager
Matrimony.com Ltd
Mumbai
10.2020 - 08.2021
- Increasing the presence of organization in northern and western India with retail expansion. From 2 retail in Maharashtra to 4 in Maharashtra, $ in Gujarat, 2 in Delhi & 1 in UP.
- Responsible for region EBITDA
- Maximizing productivity of existing channels and creating new resources for incremental business
- ATL/BTL activity for channel promotion and visual merchandise in store
- Forecasting, budgeting and tracking revenues and cost
- Effectively implementing sales and marketing strategies
- Monitor category performance versus plan and communicate accordingly
Deputy Manager (State Head Maharashtra-Retail)
Matrimony.Com Ltd
Mumbai
04.2019 - 12.2020
- Taking care of complete Maharashtra Retail outlet for sales, service & operations Management.
- My role and responsibility is to increase the sales through bringing more footfalls to the retail and planning everyday sales and event accordingly
Associate Manager (Sales and Collection)
Matrimony.com Ltd
12.2016 - 03.2019
- Handles West Zone (Maharashtra, Gujarat, Goa, MP & Chhattisgarh) as a Regional Manager with a team size of 68.
Relationship Manager-Assisted Sales & Service
Matrimony.com Ltd
01.2015 - 11.2016
- It was a blended process wherein I was responsible for making my own sales as well providing services to the client
Sr.CSR
Hogo Works Solution. pvt.ltd.
01.2013 - 12.2014
- It was Inbound/Outbound process of secured and unsecured Loan for the residents of UK
- Our Job was to collect the information, charge the customer processing fee and forward the details to Bank for further processing
- I was promoted to Sr.CSA from CSA within a span of 1 year
Education
PGDM - distance learning
NMIMS
Btech - undefined
CSJMU
HSC - undefined
Maharashtra State Board
SSC -
CBSE
Skills
Digital Marketing
Strategic planning
Workforce skill enhancement
Sales team leadership
Personal Information
Timeline
Senior Manager - Sales
Upgrad.com
09.2024 - Current
Territory Manager VIP India
Shaadi.com
09.2021 - 09.2024
Area Sales Manager
Matrimony.com Ltd
10.2020 - 08.2021
Deputy Manager (State Head Maharashtra-Retail)
Matrimony.Com Ltd
04.2019 - 12.2020
Associate Manager (Sales and Collection)
Matrimony.com Ltd
12.2016 - 03.2019
Relationship Manager-Assisted Sales & Service
Matrimony.com Ltd
01.2015 - 11.2016
Sr.CSR
Hogo Works Solution. pvt.ltd.
01.2013 - 12.2014
Btech - undefined
CSJMU
HSC - undefined
Maharashtra State Board
SSC -
CBSE
PGDM - distance learning
NMIMS
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