Kumar Sundram
Seasoned Sales Manager
Naigaon
Summary
As a Senior Manager in Upgrad.com With 12 years of experience in the ITES, E-commerce, and Edtech industry, I possess a deep understanding of Collection, Retail Sales, and Operations. Areas of expertise include B2C Sales, Store P&L, Customer life cycle management, Base Management, Retail expansion, Distribution and channel Management, Team Management, Training and Staff Development.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Senior Manager - Sales
Upgrad.com
Pune
09.2024 - Current
- Won Best Sr. Manager Hall of Fame award for Q3 & Q4 quarters which was my official first 6m in the company.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Territory Manager VIP India
Shaadi.com
Mumbai, India
09.2021 - 09.2024
- Maximized performance by monitoring daily activities and mentoring team members
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Developed and maintained relationships with customers and suppliers through account development
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Delivered feedback to decision-makers regarding employee performance and training needs
- Onboarded new employees with training and new hire documentation
Area Sales Manager
Matrimony.com Ltd
Mumbai, India
10.2020 - 08.2021
- Increasing the presence of organization in northern and western India with retail expansion. From 2 retail in Maharashtra to 4 in Maharashtra, $ in Gujarat, 2 in Delhi & 1 in UP.
- Responsible for region EBITDA
- Maximizing productivity of existing channels and creating new resources for incremental business
- ATL/BTL activity for channel promotion and visual merchandise in store
- Forecasting, budgeting and tracking revenues and cost
- Effectively implementing sales and marketing strategies
- Monitor category performance versus plan and communicate accordingly
Deputy Manager (State Head Maharashtra-Retail)
Matrimony.Com Ltd
Mumbai
04.2019 - 12.2020
- Taking care of complete Maharashtra Retail outlet for sales, service & operations Management.
- My role and responsibility is to increase the sales through bringing more footfalls to the retail and planning everyday sales and event accordingly
Associate Manager (Sales and Collection)
Matrimony.com Ltd
Mumbai, India
12.2016 - 03.2019
- Handles West Zone (Maharashtra, Gujarat, Goa, MP & Chhattisgarh) as a Regional Manager with a team size of 68.
Relationship Manager-Assisted Sales & Service
Matrimony.com Ltd
Mumbai, India
01.2015 - 11.2016
- It was a blended process wherein I was responsible for making my own sales as well providing services to the client
Sr.CSR
Hogo Works Solution. pvt.ltd.
Mumbai, India
01.2013 - 12.2014
- It was Inbound/Outbound process of secured and unsecured Loan for the residents of UK
- Our Job was to collect the information, charge the customer processing fee and forward the details to Bank for further processing
- I was promoted to Sr.CSA from CSA within a span of 1 year
Education
PGDM - distance learning
NMIMS
Btech - undefined
CSJMU
HSC - undefined
Maharashtra State Board
SSC -
CBSE
Skills
Digital Marketing
Strategic planning
Workforce skill enhancement
Sales team leadership
Personal Information
Timeline
Senior Manager - Sales
Upgrad.com
09.2024 - Current
Territory Manager VIP India
Shaadi.com
09.2021 - 09.2024
Area Sales Manager
Matrimony.com Ltd
10.2020 - 08.2021
Deputy Manager (State Head Maharashtra-Retail)
Matrimony.Com Ltd
04.2019 - 12.2020
Associate Manager (Sales and Collection)
Matrimony.com Ltd
12.2016 - 03.2019
Relationship Manager-Assisted Sales & Service
Matrimony.com Ltd
01.2015 - 11.2016
Sr.CSR
Hogo Works Solution. pvt.ltd.
01.2013 - 12.2014
Btech - undefined
CSJMU
HSC - undefined
Maharashtra State Board
SSC -
CBSE
PGDM - distance learning
NMIMS