Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Timeline
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Kumar Suraj Mishra

Business Analyst
Lucknow

Summary

Experienced Business Analyst with 3.8 years of experience specializing in translating business needs into technical requirements. Proficient in SQL, Tableau, and Power BI to convert data into actionable insights. Skilled in Agile methodologies, collaborating with stakeholders to gather requirements, define goals, and deliver practical solutions.

Overview

4
4
years of professional experience
4
4
Certifications

Work History

Business Analyst

HCL Tech
Lucknow
07.2023 - 03.2025
  • Led requirements gathering and documentation, translating business needs into 250+ detailed user stories and acceptance criteria.
  • Oversaw Agile Sprint planning & backlog prioritization across 40+ sprints, aligning with strategic goals.
  • Directed cross-functional collaboration across 10+ teams, including design, development, UI/UX, CX, QA.
  • Spearheaded User Acceptance Testing (UAT), reducing post deployment issues by 30% and ensuring high software stability and user trust.
  • Used SQL to analyze large datasets and identify trends, helping stakeholders make data-driven decisions on product features and process changes.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.

Relationship Manager

HDFC Bank Ltd
Lucknow
11.2020 - 12.2022
  • Acquired 153 new customers for the bank, including over 50 HNW individuals.
  • Managed a portfolio of over 250 customers providing them with banking services in lending credit over 20 crores, rotation of funds, and recovery.
  • Ensured consistent client engagement via phone, email, and other channels, strengthening relationships and increasing retention.
  • Led a team of four including three HDBs and one Sales Officer and provided knowledge transfer about banking products and services.

Education

Masters of Business Administration -

Banaras Hindu University

Bachelor of Sciences - undefined

Lucknow University

Skills

  • Scrum & Agile Methodologies

  • Stakeholder Management

  • Cross-functional Collaboration

  • Discovery & Requirements Gathering

  • MySQL

  • Power BI

  • Tableau

  • Epic Creation

  • User Story Writing

  • Gap Analysis

  • Data visualization

Certification

Post Graduate Program: Business Analysis

Awards

Received Best Employee Award consecutively in Q3 & Q4 of 2023-2024.

Accomplishments

Awarded Reward and Recognition as the best employee consecutively twice for the third and fourth quarter for 2023-2024.

Timeline

Business Analyst

HCL Tech
07.2023 - 03.2025

Relationship Manager

HDFC Bank Ltd
11.2020 - 12.2022

Bachelor of Sciences - undefined

Lucknow University

Masters of Business Administration -

Banaras Hindu University

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Kumar Suraj MishraBusiness Analyst