KUMARAN P
Senior Process Associate
Chennai
Summary
Dynamic professional with over four years of experience in healthcare operations, specialising in prior authorisation and eligibility verification. Proven ability to excel in fast-paced environments while maintaining a strong focus on teamwork and critical thinking. Recognised for a commitment to learning and adapting quickly to new challenges, contributing to operational efficiency. Expertise in enhancing processes and fostering collaboration among team members to achieve organisational goals. Seeking to leverage skills and experience in a challenging role within the healthcare sector.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Senior Process Associate
Legacy Healthcare Services
05.2025 - 08.2025
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
- Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
Prior Authorization and Eligibility Verification
AGS Health Pvt Ltd
02.2021 - 04.2025
- Responsibilities include verifying patient eligibility and processing prior authorizations for medical services.
- This position involves meticulous attention to detail and effective communication with healthcare providers and insurance companies to ensure accurate processing of requests.
- A commitment to upholding compliance standards and enhancing patient care is paramount in this role.
- Successfully verified patient eligibility for various medical services.
- Processed prior authorization requests in a timely manner to prevent delays in patient care.
- Collaborated with medical staff and insurance representatives to resolve issues efficiently.
- Maintained a high level of accuracy in documentation and data entry.
- Contributed to team efforts in improving workflow processes and reducing turnaround times.
Junior Process Associate
Scyo Management Solution
12.2018 - 03.2020
- Key responsibilities involved supporting various operational processes and ensuring the efficient handling of tasks.
- This role required strong analytical skills and the ability to work collaboratively with team members to achieve project goals.
- Attention to detail and a proactive approach to problem-solving were essential in this fast-paced environment.
- Assisted in managing daily operational tasks to ensure seamless workflow.
- Engaged in data entry and documentation to maintain accurate records.
- Collaborated with senior associates to identify areas for process improvement.
- Participated in team meetings to discuss project updates and strategies.
- Provided support in training new team members on operational procedures.
Education
B.Com - Corporate Secretaryship
DG Vaishnav College
05.2017
HSC - undefined
Madras Christian College Higher Secondary School
03.2014
SSLC - undefined
Madras Christian College Higher Secondary School
04.2012
Skills
Healthcare Operations
Timeline
Senior Process Associate
Legacy Healthcare Services
05.2025 - 08.2025
Prior Authorization and Eligibility Verification
AGS Health Pvt Ltd
02.2021 - 04.2025
Junior Process Associate
Scyo Management Solution
12.2018 - 03.2020
HSC - undefined
Madras Christian College Higher Secondary School
SSLC - undefined
Madras Christian College Higher Secondary School
B.Com - Corporate Secretaryship
DG Vaishnav College
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