Kumari Smriti
Hr
Ranchi
Summary
Directed a team of 10 in planning a college event that engaged over 1,000 participants, concluding 10% under budget.
Sustained a 98% customer satisfaction rating for a full year, demonstrating effective customer service and engagement strategies.
Overview
1
1
year of professional experience
3
3
Certifications
1
1
Language
Work History
Advisor
Concentrix
07.2022 - 01.2023
- Managed Both Chat and Telephonic Communication
- Managed Problem Solving cases
- Managed training and onboarding of new employees
Education
Bachelors of Business Management - undefined
Gossner College
RanchiMaster of Business Management - Human Resource Management, Finance
S.N.SINHA INSTITUTE OF MANAGEMENT
01.2024
Skills
Effective communication
Certification
Computer Accounting with Tally
Interests
Dancing
Photography, Travelling
Internships
- Ranchi
- MBA One Month Internship - AU SMALL FINANCE BANK, RANCHI.
- BBA One Month Internship - CENTRAL COALFIELD LIMITED, RANCHI.
Timeline
Advisor
Concentrix
07.2022 - 01.2023
Bachelors of Business Management - undefined
Gossner College
Master of Business Management - Human Resource Management, Finance
S.N.SINHA INSTITUTE OF MANAGEMENT