Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kunal Juneja

Sales Management
New Delhi

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work History

Head of Sales

Aux Home
07.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Established and cultivated solid business relationships with new or existing customers.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Assisted sales team members in developing customer relationships, and building customer loyalty.
  • Maintained up-to-date knowledge of products and services offered to customers.

Head of Design Department

Reliance Brands Limited
07.2022 - 07.2023
  • Appointed design consultants and encouraged performance pursuant to deed and scope of service.
  • Spearheaded design process to align with client specifications and budget.
  • Provided cost-effective technical solutions.
  • Chaired design team meetings and issued action items.
  • Developed artistic visual products while working within defined technical constraints.
  • Conducted research and identified market trends to inform creative direction.
  • Implemented strategies for promoting campaigns on social media.
  • Utilized industry-standard software to design layouts and create storyboards for visual presentations.
  • Presented creative concepts to clients and implemented continual feedback to achieve client satisfaction.

Head of Store

Boconcept
02.2017 - 07.2022
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Assisted with hiring, training and mentoring new staff members.

Small Business Owner

ADV Garments
04.2014 - 02.2017
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Devised processes to boost long-term business success and increase profit levels.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Education

MBA - Sales And Marketing Education

Amity Business School
Noida
03.2012 - 04.2014

Bachelor of Business Administration - Sales And Marketing Education

IP University
New Delhi
04.2001 -

Skills

Negotiation Expertise

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Timeline

Head of Sales

Aux Home
07.2023 - Current

Head of Design Department

Reliance Brands Limited
07.2022 - 07.2023

Head of Store

Boconcept
02.2017 - 07.2022

Small Business Owner

ADV Garments
04.2014 - 02.2017

MBA - Sales And Marketing Education

Amity Business School
03.2012 - 04.2014

Bachelor of Business Administration - Sales And Marketing Education

IP University
04.2001 -

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Kunal JunejaSales Management