Kunal Kandera
Faridabad
Summary
Dynamic Team Leader with proven expertise at Blinkit in project management and effective communication. Successfully coordinated resources and enhanced store operations, leading to improved team performance. Experienced in customer service, adept at resolving issues promptly, ensuring customer satisfaction, and fostering a collaborative work environment.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Team Leader
Blinkit
Faridabad
02.2025 - 03.2026
- Managed time and resources at the store to ensure efficient operations
- Coordinated with SM to support store management and implement best practices
- Collaborated with team to enhance store operations and service quality.
Customer Service Representative
Cyfuture
Faridabad
01.2024 - 08.2024
- To manage the call flow
- Resolved customer complaints promptly using effective communication techniques.
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective communication and problem-solving.
- Utilized CRM software to track customer interactions and feedback.
Education
Bachelor of Arts - Sociology
Dr Bhim Rao Ambedkar University
Agra 05.2024 - 07.2026
Skills
- Team leadership
- Project management
- Client relationship management
- Effective communication
Timeline
Team Leader
Blinkit
02.2025 - 03.2026
Bachelor of Arts - Sociology
Dr Bhim Rao Ambedkar University
05.2024 - 07.2026
Customer Service Representative
Cyfuture
01.2024 - 08.2024