Kunal Mane
Pune
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Service Advisor (Customization)
Triumph Motorcycles Pvt Ltd
Pune
10.2023 - Current
- Expertly manage customization projects for Triumph motorcycles, guaranteeing high-quality modifications aligned with client specifications and industry standards.
- Expertly manage customization projects for Triumph motorcycles, guaranteeing high-quality modifications aligned with client specifications and industry standards.
- Work closely with sales teams to provide valuable technical insights, elevating client consultations, and enhancing sales of mechanical tools and accessories.
- Oversee and streamline service operations, ensuring timely delivery of customized vehicles, while upholding stringent quality control measures.
- Mentor and train junior staff in mechanical tools and customization techniques, significantly enhancing team efficiency and technical capabilities.
- Foster robust client relationships through tailored solutions, generating a 15% increase in repeat business.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Designing innovative ideas and delivering them to customers.
Business Owner
K M Automotive
Pune
04.2016 - 09.2023
- Oversaw inventory management, ensuring availability of parts and supplies.
- Trained and mentored staff on customer service and repair procedures.
- Oversee the restoration and servicing of vintage bikes, particularly focusing on Yamaha RX 100 models, to ensure high-quality outcomes.
- Deliver expert technical consultations to clients, advising on suitable mechanical tools and parts to maximize performance.
- Execute precise restorations to original specifications, significantly increasing the market value of the bikes, and enhancing client satisfaction.
- Handled customer inquiries, resolving issues to enhance satisfaction levels.
- Scheduled maintenance activities for equipment used by the business.
- Delegated work to staff, setting priorities and goals.
Sales Executive
Triumph Motorcycles
Pune
10.2015 - 03.2016
- Engaged customers and provided product information to enhance their buying experience.
- Assisted in managing inventory levels to ensure product availability and presentation.
- Assisted in the sales of motorcycles and mechanical tools, utilizing technical expertise to effectively address customer inquiries.
- Enhanced after-sales service by collaborating with the technical team to promptly resolve client issues, ensuring customer satisfaction.
Education
SSC -
SSPMS
Pune03-2026
MBA - International Business
MIT
08-2015
Bachelor of Computer Applications -
Modern College
Pune10-2012
High School Diploma -
BMCC
Pune02-2008
Skills
- Technical consultation
- Adobe creative suite
- Quality control
- Customer relationship management
- Vehicle customization
- Effective communication
- Time management
- Workflow management
- Reporting and documentation
- Mechanical aptitude
- Vehicle restoration
- Mechanical tools expertise
- Team training
- Technical drawing
- Accessibility design
- Creative and artistic
- Design strategy
- Infographics creation
- Design research
- Design implementation
- Computer literate
- Superb eye for detail
- Color selection and pairing
- Color theory
- Decision-making
Accomplishments
Dirt Race, Stunted, 11 Jan 2017. Achieved second place in an off-road dirt racing event, demonstrating competitive racing skills.
Affiliations
Off-Road Rider - Jul 2010. Consistently involved in off-road 4x4 events since 2010, enhancing driving skills and experience.
Timeline
Service Advisor (Customization)
Triumph Motorcycles Pvt Ltd
10.2023 - Current
Business Owner
K M Automotive
04.2016 - 09.2023
Sales Executive
Triumph Motorcycles
10.2015 - 03.2016
SSC -
SSPMS
MBA - International Business
MIT
Bachelor of Computer Applications -
Modern College
High School Diploma -
BMCC