Kunal Sharma
Chennai
Summary
Dedicated and meticulous sales professional looking for a management job with Six years + of supervising experience. I'm looking for a chance to put my extensive understanding of sales and customer service, as well as my expertise in team building and staff development, to use in Pan-India.
Overview
6
6
years of professional experience
Work History
Business Development Executive
hueXD
Chennai
03.2024 - Current
- Maintained a database of contacts from prospective Profiles (candidates) for future follow-ups.
- Conducted market research and identified potential business opportunities.
- Built relationships with clients to facilitate successful partnerships.
- Established strong relationships with key decision makers within client organizations.
- Listened to clients and candidates needs to identify and recommend best role to company
Sales Manager
Odd One Out Studios(Advertising Services)
Chennai
08.2022 - 02.2024
- Retained company's top customers in the wake of strict competition, by devising and presenting them with discount options
- Developed and implemented a sales forecast system, that dynamically computed future sales and constraints
- Increased customers' interest in new product lines by successfully generating ideas for sales contests
- Spearheaded a team of 8 associates by building enthusiasm, listening to feedback, and implementing solutions that ensure we exceed out goals.
Sales Executive
Glint(Automotive Services)
Chennai
02.2020 - 01.2021
- Finding new sales prospects through getting in touch with inbound leads over phone calls, live chats, and emails
- Actively engaged in GLINT service cross-selling and up-selling by comprehending consumer needs
- Managing the full onboarding process, including contacting leads, having conversations with potential customers, and onboarding them into our system
- Closely working with the growth team by providing key sights on the quality of the leads
- Created customized packages for our esteemed clients thereby achieved 80% CSAT.
Business Development Executive
Magic Crate(Education Administration Programs)
Chennai
- 12.2019
- Customer acquisition and Customer Retention
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department
- Suggesting upgrades or added products and services that may be of interest to clients
- Surpassed my targets averaged 125% and was awarded 'Top performer of the quarter'.
Business Development Executive
Continental Technology Solutions(IT Services and Consulting)
Chennai
02.2018 - 06.2019
- Worked closely with Business Units and IT partners in gathering business requirements, conducted solution/functional reviews, and ensured end-to-end delivery and testing of systems and processes
- Ensured smooth operational rollout and aided in providing post-implementation guidance to the Operations team
- Conducted requirement gathering workshops, reviews and document requirement artifacts
- Worked closely with regional teams and country teams to ensure the timely delivery of projects.
Account Manager/Assistant Sales Manager
Nautone(E-Commerce Acc. Management)
Chennai
02.2021
- Amazon account management, FBA setup, and PPC Campaigns reports
- Order processing, Listing and cataloging
- Co-ordinate with content and creative team for the product content
- Multiple e-commerce marketplace - Flipkart, Bigbasket, Smytten
- Added 10 new clients in Q1-Q2 for recurring revenue increase of $6000
- Maintained Customer Satisfaction between 76% and 82% over the working period.
Education
MBA - Marketing
NMIMS
07.2024
B.E. (Computer Science Engineering) -
St Peters University, Chennai
Skills
- Research
- Lead Generation
- Business Development
- Lead prospecting
- Pipeline Management
- Quality Control
- Customer Relationship Management
- Account Servicing
- Customer Acquisition
- Decision-Making
- Excellent communicator
- Relationship Building
- Customer Service
- Sales expertise
Personal Information
Date of Birth: 09/11/93
Languages
- English
- Hindi
- Tamil
- Punjabi
Timeline
Business Development Executive
hueXD
03.2024 - Current
Sales Manager
Odd One Out Studios(Advertising Services)
08.2022 - 02.2024
Account Manager/Assistant Sales Manager
Nautone(E-Commerce Acc. Management)
02.2021
Sales Executive
Glint(Automotive Services)
02.2020 - 01.2021
Business Development Executive
Continental Technology Solutions(IT Services and Consulting)
02.2018 - 06.2019
Business Development Executive
Magic Crate(Education Administration Programs)
- 12.2019
MBA - Marketing
NMIMS
B.E. (Computer Science Engineering) -
St Peters University, Chennai
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