Kunal Sharma
Faridabad,HR
Summary
Experienced IT Program Manager with 20 years of proven track record in the BFSI sector at Tata Consultancy Services. Spearheaded digital business transformation initiatives for prominent UK banks. Skilled in managing high-value programs exceeding 50 million Pounds, leading cross-functional teams, and ensuring quality assurance throughout the project lifecycle.
Overview
21
21
years of professional experience
1
1
Certification
Work History
IT Program Manager
Tata Consultancy Services
(UK - Edinburgh, India - Gurgaon)
03.2020 - Current
- Manage multiple digital transformation projects for Lloyd’s Bank, total team size of 200.
- Delivered 4+ programs since 2020, including public/private cloud developments and migrations, achieving 100% customer satisfaction and revenue/profitability targets.
- Communicated with senior client executives to define project requirements and deliverables.
- Collaborated with global partners in a matrix environment to enhance digital transformation strategies.
- Worked with product owners, UI/UX designers, architects, developers, data engineers, and QA for development planning and execution.
- Proficient in SDLC, Scrum, and SAFe Agile.
- Managed project delivery, including statement of work reviews, milestone tracking, and risk/issue management.
Technical Project Manager
Tata Consultancy Services
(UK - Edinburgh)
01.2018 - 02.2020
- Developed new APIs (.Net) for Lloyds Blackhorse car dealers to integrate with dealer applications.
- Built 30+ new APIs on latest API architecture for digital bank services (document submission, quotes, proposals, fund allocation).
- Delivered projects using agile methodology from conceptualization to delivery.
- Monitored project progress, ensuring goals were met within agreed timelines, and delivered weekly reports.
- Built DevOps pipelines for automated deployment.
- Identified and resolved project risks and issues.
- Consistently delivered projects with a 95% on-time completion rate.
- Promoted from Project Manager to Program Manager.
- Led dealer training on new APIs.
Technical Project Manager
Tata Consultancy Services
(UK – Edinburgh)
10.2016 - 12.2017
- Led full-lifecycle development of web-based dealer platform for the bank’s commercial business.
- Led a multi-location team in enterprise application development (Java, Spring, Hibernate, AngularJS).
- Collaborated with global stakeholders.
- Developed Angular UI components.
- Streamlined development with CI/CD, reducing deployment time by 50%.
- Proactively managed project risks and issues, and delivered executive reports.
- Optimized data processes using MySQL.
- Developed and implemented Lloyds Commercial business website on new infrastructure in record time.
- Promoted from Project Manager to Program Manager and managed dealer training on new APIs.
Test Manager
Tata Consultancy Services
(India - Gurgaon)
09.2013 - 09.2016
- Royal Bank of Scotland (Debit Cards Platform) | India - Gurgaon
- Technical Skills: Mainframe, Test Management, Manual Testing, DB2 Database.
Test Manager
Tata Consultancy Services
(India - Mumbai)
03.2007 - 08.2013
- Citibank NA (Credit Cards Risk Management)
- Technical Skills: Mainframe, Test Management, Manual/Automation Testing, Rational Functional Test 8.2, Oracle9i Database.
Test Analyst
Aquity Design Pvt Ltd
(India- Noida)
01.2004 - 02.2007
- Birla Mutual Fund Project | India- Noida
Education
MCA -
Master's in Computer Applications
01.2003
Skills
- Google-GCP
- Azure DCX
- Python
- React and Node JS
- API Architecture
- Program Management
Accomplishments
- PM Excellence Award: 2nd Runners Up in 2025.
- Delivered program milestones worth 45 million GBP.
- Maintained 100% customer satisfaction for 3 years, with 95% of projects completed on time.
- Improved development efficiency by 80% through CI/CD integration.
Certification
- JIRA Certified (Users, Managers, Admins), 03/01/24
- Change Management for Organizations, 09/01/23
- Certified Cards Fraud Process, 04/01/23
- Certified Transition Management, 03/01/23
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Program Manager
Tata Consultancy Services
03.2020 - Current
Technical Project Manager
Tata Consultancy Services
01.2018 - 02.2020
Technical Project Manager
Tata Consultancy Services
10.2016 - 12.2017
Test Manager
Tata Consultancy Services
09.2013 - 09.2016
Test Manager
Tata Consultancy Services
03.2007 - 08.2013
Test Analyst
Aquity Design Pvt Ltd
01.2004 - 02.2007
MCA -
Master's in Computer Applications