Kunal Sharma
Delhi NCR,
Summary
Results-driven sales leader with corporate management experience. Expert in developing and executing high-impact sales strategies, driving revenue growth, and building strong client relationships. Frequently acknowledged and appreciated for exceptional customer satisfaction, network building, and the implementation of effective proposals and services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager - Corporate Sales
Info Edge - Naukri.com
Gurugram
05.2022 - Current
- Consistently exceeded sales target (130% in FY 22-23 || 171% in FY 23-24)
- Spearheaded client retention efforts, driving a 20% increase in customer retention through strategic relationship-building and proactive engagement.
- Boosted client revenue by 7% by upsell and cross-sell of solutions.
- Implemented strategic renewal processes, improving customer revival rates by 25%, and reducing churn.
- Managed customer relationships and escalations. Leveraging negotiation skills to maximize revenue while collaborating cross-functionally to enhance engagement and drive long-term partnerships.
Management Trainee
SISA Information Security Pvt. Ltd.
Bengaluru
06.2021 - 04.2022
- Exceeded sales target by 110%.
- Achieved a 75% success rate in B2B/B2C client acquisition
- Grew the sales pipeline by 50% and improved conversion rates by 35%
- Optimized customer experience, increasing referrals by 10%
Education
Masters in Business Administration - Sales and Marketing
ICFAI Business School
Hyderabad, Telangana02.2021
Bachelors in Business Administration - Marketing
Birla Institute of Technology
Noida, Uttar Pradesh04.2019
Skills
- Account Management
- Customer Retention & Customer Success
- Upsell & cross-sell SaaS products
- Corporate Sales, B2B Sales, SaaS, and IT Sales
- Customer Satisfaction & Customer Service
- Persuasive Negotiation
Accomplishments
- Sales Excellence Award (2023-24) - Naukri's highest honor. Awarded for consistent over-achieving performance to an individual contributor.
- Sales Crusader Award (Q2 2023-24) - Awarded for highest revenue generation in fixed category.
Certification
- LinkedIn Sales Navigator
- Sales Training Masterclass
- Generative AI for Sales and Services Professionals
- B2B Sales Strategy
- Tableau for Business Analytics and Marketing
- Increase Sales with ChatGPT
Languages
- Hindi, Native
- English, Full Professional Proficiency
Timeline
Manager - Corporate Sales
Info Edge - Naukri.com
05.2022 - Current
Management Trainee
SISA Information Security Pvt. Ltd.
06.2021 - 04.2022
Masters in Business Administration - Sales and Marketing
ICFAI Business School
Bachelors in Business Administration - Marketing
Birla Institute of Technology
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