A seasoned retail professional with over 15 years of experience driving growth and delivering exceptional customer service in dynamic retail environments. Expertise spans both B2B and B2C sectors, with a strong focus on strategic sales, merchandising, and team leadership. In addition, possesses more than 1 year of specialized experience in corporate gifting, managing end-to-end solutions for clients and delivering personalized gifting experiences. Proven track record in relationship building, market analysis, and cross-functional collaboration to exceed targets and elevate brand presence in competitive markets. Adept at adapting to evolving market trends and delivering results in fast-paced environments.
I work in corporate gifting, overseeing both B2B and B2C client relations, as well as managing the reseller division. My role involves providing personalized gifting solutions to businesses and individuals, ensuring high-quality, branded products that align with each client’s needs. I handle client communication, order processing, and logistics to ensure timely delivery and satisfaction. Additionally, I collaborate with resellers to drive sales and maintain strong partnerships, ensuring product availability and smooth transactions. My focus is on delivering exceptional service, fostering long-term relationships, and expanding the business by catering to both corporate and consumer gifting requirements.