Results driven credit professional with experience in loan approval and risk assessment, seeking to contribute to an NBFC by enhancing credit quality, minimizing defaults and supportin profitable lending decision
Overview
18
18
years of professional experience
Work History
Senior Credit Manager
SMFG INDIA CREDIT CO. LTD
06.2018 - Current
End to End processing Digital Personal Loans
Underwrite the cases of ticket size upto 25 lacs for Personal Loan for overall PAN India
Processing the loan application in FINNONE, Jocata system for final approval
Responsible for Internal & External Audit
Conduct customer detail analysis basis documents provided and information provided at login stage
Recommend proposals within delegated authority limit
Identify early warning signs and discuss and initiate corrective actions
Maintain accurate documentation and records for compliance and audit purpose
Handling UAT & Preprod for all D2C Lending, B2C partners. Prepare testing scenarios for all onboarding partners
CPV billings are checked when received where we follow maker checker process
Process Note review
Audit activities for OVD, RCSA (Internal)
Handling customer escalation emails
Track performance of existing loan portfolio
Ensure adherence to RBI guidelines and NBFC policies
Formerly Fullerton India Credit Co. Ltd
Credit Manager (Mortgage Underwriting)
Altisource Business Solutions
07.2016 - 05.2018
Well versed with Conventional & FHA loan product and all streamline refinance loan
Skilled in preparing checklist to ensure compliance with applicable federal, state, agency, investor and statutory guidelines
Monitoring overall functioning of process, identifying improvement areas and implementing.
Willis Tower Watson
03.2015 - 03.2016
Handling claims and refund process for Aviation, Marine and Non Marine industries
Worked as a Broker providing services to UK clients by settling claims and refunds with time frame of 30 dats
Co-ordinate with UK Liasion and UK based underwriters for any issue while providing claim
TATA Consultancy Services
04.2011 - 02.2015
Complete review on branch loans whether that particular property is eligible for Foreclosure
Checking Loss Mitigation efforts to enable borrower to retail property
Keeping tab on fulfilment of State requirements which plays a major role in Foreclosure
Selected to handle all Sensitive Suspend accounts to give a judgemental decision whether to provide consumer required time (when delinquent) to make payments
Fidelity Information Services Ltd
02.2010 - 03.2011
Handling email and chat process of the customers based in UK regarding mobile network
Relationship Manager
Angel Broking Services
05.2008 - 09.2009
Worked as a Relationship Manager with Angel Broking for Birla Sun Life Insurance
Education
MBA - marketing
MET Institute of Management
01.2017
TYB Comm -
Mumbai University
HSC -
Thakur College of Science & Commerce
SSC -
Pradnya Bodhini High School
Skills
Risk assessment
Compliance evaluation
Customer relationship management
Underwriting expertise
Accomplishments
Selected to handle all Sensitive Suspend accounts to give a judgemental decision whether to provide consumer required time (when delinquent) to make payments
Fidelity Information Services Ltd (Feb 2010 till 31st March 2011)
Handling email and chat process of the customers based in UK regarding mobile network
Angel Broking Services (May 2008 till September 2009)
Worked as a Relationship Manager with Angel Broking for Birla Sun Life Insurance
Job Profile & Responsibilities
End to End processing Digital Personal Loans
Underwrite the cases of ticket size upto 25 lacs for Personal Loan for overall PAN India
Processing the loan application in FINNONE, Jocata system for final approval
Responsible for Internal & External Audit
Conduct customer detail analysis basis documents provided and information provided at login stage
Recommend proposals within delegated authority limit
Identify early warning signs and discuss and initiate corrective actions
Maintain accurate documentation and records for compliance and audit purpose
Handling UAT & Preprod for all D2C Lending, B2C partners. Prepare testing scenarios for all onboarding partners
CPV billings are checked when received where we follow maker checker process
Process Note review
Audit activities for OVD, RCSA (Internal)
Handling customer escalation emails
Track performance of existing loan portfolio
Ensure adherence to RBI guidelines and NBFC policies