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Hi, I’m
Kunwar Ratnesh
Banking. MBA ( HR & Finance)
Shahjahanpur,Uttar Pradesh
Summary
A hardworking individial having 7.5 years of experience in banking sales and operations with passion and realistic planning, focused to utilise analytical and technical skills bh continuous learning and improvement, so as to actualize potentially into reality and achieve organisational goals.
Overview
8
years of professional experience
7
years of post-secondary education
Work History
B.D CapitalShahjahanpur
Manager
09.2023 - Current
Job overview
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- New Acquasition and retain existing clients.
- Collaborated with industries to provide the best solution to their employees with investment benefits.
ICICI BANKBahraich
Branch Sales Manager
09.2022 - 09.2023
Job overview
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- New customer acquisition.
HDFC BankShahjahanpur
Personal Banker
02.2021 - 09.2022
Job overview
- Promoted financial products by maintaining excellent service offering knowledge.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Bandhan BankShahjahanpur
Customer Relationship Officer
09.2019 - 02.2021
Job overview
- Communicated with customers to assess and address individual needs, providing timely and quality support via Type systems.
- Made customers aware of current and new programs and services.
- Assisted customers with opening accounts and signing up for new services.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
ICICI Securities LtdShahjahanpur
Sales Executive
02.2016 - 09.2019
Job overview
- To open demat account of new and existing customer.
- Trained clients on product features and updates to secure buy-in.
- Worked well in a team setting, providing support and guidance.
- Investigated market changes and devised approaches to take advantage of emerging opportunities.
Education
Islamia Inter CollegeShahjahanpur
High School from Science
08.2004 - 05.2005
Islamia Inter CollegeShahjahanpur
Intermediate from Science Education
07.2008 - 05.2009
Integral UniversityLucknow
Master Of Business Administration from HR & Finance
08.2016 - 09.2019
M.J.P.R.UBareilly
Bachlor Or Arts from History And English
07.2010 - 01.2013
Skills
Sales presentation
undefinedSoftware
MS WORD
MS Excel
Interests
Food Enthusiast
Travelling
Games
Singing
Achievements
- Outstanding performance in CASA in 2019.
- Qualification in Silver Club in Nov 2019.
- Qualification in mansoon Bonanza contest in May 2020.
- Qualification in June Ka Junoon Contest in June 2020.
- Outstanding performance in CASA in May 2023.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
B.D Capital
09.2023 - Current
Branch Sales Manager
ICICI BANK
09.2022 - 09.2023
Personal Banker
HDFC Bank
02.2021 - 09.2022
Customer Relationship Officer
Bandhan Bank
09.2019 - 02.2021
Integral University
Master Of Business Administration from HR & Finance
08.2016 - 09.2019
Sales Executive
ICICI Securities Ltd
02.2016 - 09.2019
M.J.P.R.U
Bachlor Or Arts from History And English
07.2010 - 01.2013
Islamia Inter College
Intermediate from Science Education
07.2008 - 05.2009
Islamia Inter College
High School from Science
08.2004 - 05.2005
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