Dynamic Team Leader with a proven track record at Quess Corp Limited, excelling in performance management and customer service. Successfully implemented strategies that enhanced team collaboration and improved customer satisfaction ratings. Skilled in data analysis and conflict resolution, driving operational efficiency and fostering a positive work environment. People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.