Kushal Shukla
Bengaluru
Summary
With background in sales and operations, I excel in bridging communication between teams and streamlining processes. My strong analytical skills enable me to interpret data to drive strategic decisions. Adept at fostering relationships, I effectively collaborate with colleagues and clients to achieve business goals. My proactive approach and problem-solving mindset ensure continuous improvement and operational efficiency.
Overview
6
6
years of professional experience
Work History
Senior Sales Operations Analyst
ENPHASE ENERGY
10.2021 - Current
- Established performance benchmarks and KPIs to monitor and drive sales team productivity
- Presented sales reports and insights to senior management, influencing strategic decision-making
- Managed CRM systems to optimize sales processes and enhance customer relationship management
- Managed order booking using oracle, salesforce, incorta
Senior Operations Associate
Yoma Renewables Private Limited
06.2020 - 10.2021
- Led training sessions for junior staff, enhancing skill levels and promoting internal growth
- Outlined detailed plans for improvement action and its implementation
- Oversaw inventory management, reducing waste and ensuring timely stock replenishment
Senior Sales Associate
Zunroof Tech Private Limited
04.2019 - 03.2020
- Supported online sales initiatives by assisting with order processing and customer enquiries
- Encouraged customer loyalty by building positive rapport with regular customers
- Built exceptional customer satisfaction by delivering friendly service
- Consistently achieved or surpassed sales targets
Education
B.Tech - CSE
Lovely Professional University
Phagwara, IN-PB05-2019
Skills
- Sales forecasting
- B2B sales expertise
- Customer database management
- B2B sales experience
- Influencing stakeholders
- Supply Chain Management
Hobbies and Interests
- Cooking
- Music
Languages
- Hindi, C2
- English, C1
- Punjabi, B2
Timeline
Senior Sales Operations Analyst
ENPHASE ENERGY
10.2021 - Current
Senior Operations Associate
Yoma Renewables Private Limited
06.2020 - 10.2021
Senior Sales Associate
Zunroof Tech Private Limited
04.2019 - 03.2020
B.Tech - CSE
Lovely Professional University
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