KUSHANK BHAVNANI
Order to Cash
Noida,UP
Summary
Mobile: +91- 9560275538 Innovative and Resourceful Management Professional To continuously strive for higher achievements in life by establishing myself as a perfect in accepting challenging work and contribute forward the success of esteem organization by hard work and acquired skills. Also through a continuous learning process and keep myself dynamic, visionary and competitive with the changing scenario of the world. Professional Summary A competent professional with 13 years of total work experience in Order to Cash, Account Receivable, Deduction, Cash Application and Billing. Hands on understanding of on-ground day to day related process activities and Client handling. Have worked with different domain and sectors like IT, Telecom, FMCG, customer sales and support. Having technical expertise of working on multiple ERP and application like SAP, Ariba, Microsoft and Compass. Effective leadership and management Decision making and time management Problem solving and confidence Positive attitude towards work Ability to manage multiple tasks and competing priorities
Overview
14
14
years of professional experience
Work History
Assistant Manager
Genpact India Private Limited
04.2020 - Current
- Have worked with two different accounts for Cardinal Health Care and currently working with Kraft Heinz as a part of Sales and Transformation team
- Working with Sales as a part of Trade Promotion team- COE for North America Operations for identifying and access areas of significant Business risk
- Having Experience and Knowledge of working closely with sales which directly involves our roles and responsibilities including FP&A department, specialized in Annual Operating Plan, Forecasting and rolling out for running promotional events for received orders
- Developing comprehensive reports to analyze actuals and forecasts, providing strategic recommendations to management for achieving financial goals
- Responsible to maintain the defined SLA of the process and regulate the monthly Health Check calls with clients to take the feedback on team performance
- Have created Customer profile and SOP based on the Client and process requirements after getting KT training sessions for helping out the new hires
- Develop, implement and maintain internal audit policies and procedures in accordance to follow best practices
- Manage resources and audit assignments independently
- Ensure complete, accurate and timely audit information is reported to Management
- Sales and Operations
Order Management Specialist
Giesecke, Devrient Mobile Security
Gurgaon, Haryana
11.2017 - 03.2020
- Worked upon processing of Order to cash for the services based on Projects and Customer requirements
- When order hits in we ensure to process it within time to accommodate customer request date and shipment on time
- After successful order booking allocation is done for hardware products based on availability in Inventory and project criticality
- Once order is booked and scheduled, coordination and follow up is done for correct shipment and delivery dates
- Work closely over customer request received on daily basis through multiple channels and fulfilled within targeted SLA
- Once order is successfully delivered, customer acknowledges us by sending NOC and invoices are sent to customer after confirmation
- Paid invoices taken care by collection team and if they find any mismatch, they raised query back to us
- Liaison with Internal and External stakeholders to resolve business challenges and improve customer satisfaction
- Prepare report on a daily and monthly basis
Assistant Manager
Jubilant Food Works
08.2016 - 05.2017
- Create purchase orders, Generate PO from approved requisition
- Managed Budget of 150 CR for IT projects, Purchasing and AMC renewals
- Ensure transparency and effectiveness in the processes associated with selection, approval & renewal; performance evaluation and audit of vendors
- Work with Accounts payable team and provide payment status to supplier
- Preparing monthly and annual reports for Business review meeting
Specialist
Software One
Gurgaon, Haryana
01.2013 - 08.2016
- Software One
- Worked On Order Cycle Management – managing daily price requests, renewal quotes, item catalogs, RFP, RFI and Purchase order
- Interaction with publishers, distributors and resellers worldwide for quotation, negotiation and purchase orders
- Handled the renewal cases of licenses on behalf of the previous purchase of license and maintain the information in Microsoft with term opportunity
Customer Support
CMC Limited
01.2011 - 12.2012
- Responsible for day to day order management and handling customer queries.
Education
Bachelor of Computer Application - undefined
Alagappa University
2010
Affiliations
Information Technology Infrastructure Library Foundation 2011 Edition (ITIL)
Timeline
Assistant Manager
Genpact India Private Limited
04.2020 - Current
Order Management Specialist
Giesecke, Devrient Mobile Security
11.2017 - 03.2020
Assistant Manager
Jubilant Food Works
08.2016 - 05.2017
Specialist
Software One
01.2013 - 08.2016
Customer Support
CMC Limited
01.2011 - 12.2012
Bachelor of Computer Application - undefined
Alagappa University
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