Kusum Salvi
Mumbai
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
6068
6068
years of post-secondary education
1
1
Certification
Work History
Facility Executive
Colliers
02.2025 - Current
- Run housekeeping, security, pantry, front office, and staff scheduling to keep premises clean, safe, and fully staffed.
- Supervise vendors (pest control, landscaping, maintenance, AMC), negotiate renewals, monitor performance, and keep audits/records.
- Plan preventive upkeep, inspections, and repairs across properties; enforce safety, health, and environmental compliance.
- Manage facility budgets, forecasts, invoices, and consumption reports; track cost-saving and sustainability metrics.
- Handle tenant/guest requests, complaints, and service tickets quickly; ensure SLAs and service agreements are met.
- Maintain local regulation compliance, health/safety standards, and monthly vendor audits; renew critical equipment contracts.
- Track inventory (stationery, pantry, cleaning materials), oversee cafeteria/food hygiene, maintain logs, and support broader admin/facility functions.
Mail Room Executive
Sodexo
08.2024 - 02.2025
- Managed mailroom operations, ensuring timely and secure delivery of mail, packages, and documents.
- Coordinated with couriers, postal services.
- Maintained accurate records and tracked mail, packages, and deliveries.
- Ensured compliance with Pfizer's security, confidentiality, and regulatory policies.
- Provided exceptional customer service to Pfizer employees also looking over event in Pfizer to make agenda and share.
- Collaborated with teams to enhance customer satisfaction and service quality.
- Created reports summarizing progress against organizational goals and objectives.
Operation associate
Impact guru
Mumbai
05.2024 - 08.2024
- Bridge gaps between patients, sellers, and the storytelling team to craft impactful narratives.
- Collaborated with other departments to coordinate activities related to operations management.
- Connect with patients for health updates, gathering insights for compelling stories.
- Collaborate with sellers to highlight their achievements and journeys.
- Work with the writing team to bring stories to life and drive impact.
- Coordinate updates and ensure smooth communication across teams.
Operation Associate
Impact Guru
09.2023 - 10.2023
- Effectively communicate with customers.
- Navigate challenging situations with ease.
- Demonstrate patience and empathy in every interaction.
- These valuable lessons have empowered me to deliver exceptional customer experiences, fostering lasting relationships and driving success.
- Communicated with clients to ensure their needs were met effectively.
Team Leader Internship
Akshay Education Institute
05.2023 - 08.2023
- As part of my experience in promoting classes, I was responsible for overseeing sales efforts, ensuring targets were met, and managing the marketing strategy.
- I effectively utilized social media platforms to create engaging digital content, promoting classes to reach a broader audience.
- My role involved a mix of content creation, campaign management, and customer engagement to boost enrollment and maintain a strong online presence for the institution.
Education
Human Resources - Business Management Studies
Kirti College
HSC -
KG Mittal College
SSC -
Infant Jesus High School
Skills
- Customer service
- Quick Learning
- Creative
- Operations Management
- Facility management
- Mailroom operations
- Time management
Certification
- Digital Marketing and Soft Skills, Plan India, Present
- AI in Human Resource, LinkedIn, Present
Accomplishments
- Had an opportunity to meet the CEO of LinkedIn and share my journey
- Had been a part of a project with UN Women, Plan India, and LinkedIn
- Won first place in youth parliament
- Organized 2 government Job Fairs
Languages
English
First Language
Hindi
Proficient
C2
Marathi
Proficient
C2
Timeline
Facility Executive
Colliers
02.2025 - Current
Mail Room Executive
Sodexo
08.2024 - 02.2025
Operation associate
Impact guru
05.2024 - 08.2024
Operation Associate
Impact Guru
09.2023 - 10.2023
Team Leader Internship
Akshay Education Institute
05.2023 - 08.2023
Human Resources - Business Management Studies
Kirti College
HSC -
KG Mittal College
SSC -
Infant Jesus High School