Kusum Thakur
Delhi
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Manager
Explore Emporium OPC Private Limited
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Executive
Himachal Tourism
01.2021 - Current
- Issued room keys to registered guests and ensured that all necessary documents were completed correctly.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
Sales Executive
Unique International Trips
02.2019 - 01.2021
- Apply Visa
- Ticketing
- Refund/cancellation
- Package creation
Sales Executive
Horizon Holidays
03.2017 - 12.2018
- Sells and coordinates transportation, accommodations, insurance, tours and activities.
- Advises clients regarding destinations, cultures, customs, weather and activities.
- Collects payments, books travel arrangements and pays applicable fees.
- Handles travel issues, conflicts, complaints, cancelations and refunds.
Education
Diploma - Travel and Tourism
International Institute of Travel
04.2016
Skills
- Basics of Microsoft (Word, Excel & Powerpoint)
- Promotion Templates (Canvas)
LANGUAGES
English: B2 Upper Intermediate
Hindi: C1 Advanced
Timeline
Manager
Explore Emporium OPC Private Limited
03.2024 - Current
Sales Executive
Himachal Tourism
01.2021 - Current
Sales Executive
Unique International Trips
02.2019 - 01.2021
Sales Executive
Horizon Holidays
03.2017 - 12.2018
Diploma - Travel and Tourism
International Institute of Travel
Similar Profiles
Faeza ShethwalaFaeza Shethwala
Freelancer at Corpliance Business Solutions(OPC) Private LimitedFreelancer at Corpliance Business Solutions(OPC) Private Limited
Amit ChakrabortyAmit Chakraborty
Founder and CEO Ekdhyeya Classes at Ekdhyeya Classes OPC Private LimitedFounder and CEO Ekdhyeya Classes at Ekdhyeya Classes OPC Private Limited
Kanchan ChaudharyKanchan Chaudhary
Preschool Franchisee Owner at Yottabyte Education Services (OPC) Private LimitedPreschool Franchisee Owner at Yottabyte Education Services (OPC) Private Limited
Yash KumarYash Kumar
Lead Software Engineer at DXC TechnologyLead Software Engineer at DXC Technology
AMAN SHARMAAMAN SHARMA
Jr. Buisness Analyst at Vidya Online Services Pvt Ltd.Jr. Buisness Analyst at Vidya Online Services Pvt Ltd.