KUSUM KALIKA SINGH
NAVI MUMBAI
Summary
Results-driven professional with extensive experience in investor relations and audit management. Proven ability to enhance client engagement and streamline processes through innovative technology solutions.
Overview
21
21
years of professional experience
Work History
Associate Vice President
Indiainfoline Capital Services Ltd
Mumbai
09.2004 - Current
- Handling the Investor Grievance , Business Partner and Quality Team.
- Managing internal and external audits.
- Technology Development: self-help tools for internal and external clients, pre-recording analysis, and helped to make the trade verification analysis tool.
- Handled FACT (Fraud and Complaint Team) and the Trade Verification desk, which handled all cases where clients raised issues related to trades done in their accounts, and took confirmation for offline trades done in their accounts.
- Handled the customer service desk, calls, and email.
Education
B.com -
Mumbai Univercity
Mumbai04-2000
Skills
- Investor relations
- Audit management
- Technology development
- Trade verification
- Complaint resolution
- Business analysis
Accomplishments
- I got the Best employee award.
Timeline
Associate Vice President
Indiainfoline Capital Services Ltd
09.2004 - Current
B.com -
Mumbai Univercity
Similar Profiles
OMKAR DILIPKUMAR KHOTOMKAR DILIPKUMAR KHOT
Manual Tester at INDIAINFOLINE SECURITIES, IT Source Global Services PVT. LTDManual Tester at INDIAINFOLINE SECURITIES, IT Source Global Services PVT. LTD
CHANDAN CHANDAN null
Resident Manager at Indiainfoline Home Finance LimitedResident Manager at Indiainfoline Home Finance Limited
Pratik PariyarPratik Pariyar
Catering Assistant at Capital capital and services sole part of ADNIC GROUPCatering Assistant at Capital capital and services sole part of ADNIC GROUP
SUSHANT KUMARSUSHANT KUMAR
Sr Manager- CNOC Team at Reliance JioSr Manager- CNOC Team at Reliance Jio
Sunil Singh RawatSunil Singh Rawat
Program Executive at United Way MumbaiProgram Executive at United Way Mumbai