Viswanath chowdary Katragadda
Senior Associate Analyst
Hyderabad,Telangana
Summary
Talented Senior Associate proficient in project planning, scheduling and oversight. Expert in customer relations and documentation. Ready to offer 7 years' experience and apply skills to new role at wipro. Highly efficient senior associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Wipro / Senior Associate
Meta
Hyderabad
01.2020 - Current
- Joined Wipro in the month of May ,continued to work in the Instagram and worked for result oriented technique, Decision making, Regular audits and participated in weekly meetings with clients and maintained working knowledge for better quality standards.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Works on SRT tool which is client specific which includes many aspects to Review the customers data and make policies to safer experience of end user.
Cognizant/ Senior Process Executive
Hyderabad
01.2019 - 01.2020
- Worked for Instagram project due to transition moved to wipro for same project
Wipro /Associate
Google
Hyderabad
01.2018 - 01.2019
- Worked for, Maps through wipro, Worked on various methodologies of process reports (Quality Reports, Productivity Reports
- Process analysis Report, Presentations etc.
Education
Masters of Business Administration - HR
11.2018 - 1 2021
Bachelors of Technology / Undergraduation Degree - undefined
10.2013 - 6 2017
Intermediate - undefined
06.2011 - 6 2013
SSC - undefined
06.2010 - 6 2011
Skills
Photoshop, HTML, Excel, MS Word, Organizational Skills, VLSIundefined
Additional Information
- Awards Awards as best Employee of the year, And also Published a Journal.
Timeline
Wipro / Senior Associate - Meta
01.2020 - Current
Cognizant/ Senior Process Executive -
01.2019 - 01.2020
Osmania University - Masters of Business Administration, HR
11.2018 - 1 2021
Wipro /Associate - Google
01.2018 - 01.2019
CVR College OF Engineering - Bachelors of Technology / Undergraduation Degree,
10.2013 - 6 2017
Narayana Junior College - Intermediate,
06.2011 - 6 2013
Bhashyam High School - SSC,
06.2010 - 6 2011
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