Kyathi Sree Muthyala
Customer service executive
Rajahmundry
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Executive
KFC
02.2019 - 06.2021
- Worked as a Business Lead Intern in KFC for 2 years 5 months which includes Customer support service, business improvement, and employee training activities
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained up-to-date knowledge of product and service changes.
Business Development Intern
London College of Media
03.2020 - 02.2021
- Business development duties including transport budgeting in the college.
- Scheduling the student's appointments with the institution.
- Managing records of the students.
- Sending informative emails to the students.
- Proposing new strategic plans for the institutions.
- Marketing the admissions of college.
- I did the above business improvements activities effectively.
Education
MBA - International Business Management
Greenwich University
London 04.2001 -
Electronics And Communication Engineering
KL University
Vijayawada, India05.2018
Skills
- Customer Relationship Building
- Team training and development
- Marketing
- Problem-solving abilities
- Problem-Solving
- Time Management
- Customer service excellence
- Multitasking Abilities
- Calm and Professional Under Pressure
- Self Motivation
- MS Office
- Microsoft Office
Languages
English
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Upper intermediate (B2)
Software
Data base Technologies: SQL
Tools: Excel
Operating systems: Windows
Timeline
Business Development Intern
London College of Media
03.2020 - 02.2021
Customer Service Executive
KFC
02.2019 - 06.2021
MBA - International Business Management
Greenwich University
04.2001 -
Electronics And Communication Engineering
KL University
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