Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Languages
Disclaimer
Timeline
Generic

Vivek Jagnade

Chandrapur

Summary

Attentive Back Office Executive with proven success supporting busy business leaders in day-to-day activities. Detail-oriented with excellent communication, coordination, planning and organization skills to promote seamless operations. Maintaining confidentiality in public affairs and documentation to deliver privacy and security.

Proactive Customer Service Executive with the resolve to remain calm under extreme pressure. Ready to take a dedicated career in customer service to a position with an established company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Executive

HDFC
Chandrapur
11.2023 - Current
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.

Cash Executive

Quess Corp. Ltd
Chandrapur
02.2021 - 10.2023
  • Performed daily deposits in accordance with bank policies and procedures.
  • Maintained records of all financial transactions for audit purposes.
  • Provided excellent customer service to ensure a positive customer experience.

Education

SSC -

Maharashtra - Nagpur Board
Nagpur, Maharashtra

HSC -

Maharashtra - Nagpur Board
Nagpur, Maharashtra

BBA - Finance

RTM Nagpur University
Nagpur, Maharashtra

Skills

  • Adaptable to any environment
  • Good learning ability
  • Honest
  • Cash Handling
  • Fraud Detection
  • Customer Relationship Building
  • Regulatory Compliance
  • Customer Needs Assessment
  • Payment management
  • Customer Relationship Management
  • MS Office
  • Microsoft Word
  • Data Entry
  • Data Management
  • File Management
  • Internet Research
  • Document Control

Certification

  • Completed Program in Business Correspondence course from NIIT Foundation.
  • Completed C-LANGUAGE PROGRAM course

Personal Information

  • Date of Birth: 10/17/96
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Languages

  • Marathi
  • Hindi
  • English

Languages

Marathi
First Language
English
Proficient
C2
Hindi
Proficient
C2

Disclaimer

I hereby declare that the above furnished details are true and correct to the best of my knowledge.

Timeline

Customer Service Executive

HDFC
11.2023 - Current

Cash Executive

Quess Corp. Ltd
02.2021 - 10.2023

SSC -

Maharashtra - Nagpur Board

HSC -

Maharashtra - Nagpur Board

BBA - Finance

RTM Nagpur University

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Vivek Jagnade