Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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L. LITTY MARY SHINY

L. LITTY MARY SHINY

Flat No. 3F-6, El-Capitan Center, Mapusa,Goa

Summary

With over 14 years of experience, eager to embark on a challenging career in an organization that fosters an open and inclusive culture. Seeking an opportunity with tremendous growth potential, aiming to become a valuable asset to an employer and excel in the profession.

Overview

18
18
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Manager

Deepjyothi
Mapusa, Goa
09.2019 - Current
  • Company Overview: Mr. Pradip N. Joshi, LIC Agent, Corporate Office
  • Responsible for the entire office operations.
  • Coordinating staff for the customer service.
  • Coordinating between the Proprietor, Staff and Clients for smooth servicing.
  • Responsible for Maintenance of the entire corporate building.
  • Developed a New Software for effective premium collection and tracking of client status.

Purchase Manager

Sameer Hotel Supplies
Mapusa, Goa
09.2017 - 12.2018
  • Company Overview: Crockery Items Stockist, Goa
  • Responsible for the entire back-office operations.
  • Releasing of Purchase Orders and Sending Quotations.
  • Coordinating with Suppliers and Customers.
  • Developing systems for operations.

Branch Manager

Muthoot Fincorp Ltd.
Illupur, Tamil Nadu
08.2012 - 12.2015
  • Company Overview: Gold Loan Servicing, Micro Finance, Cross Selling Products
  • Responsible for the entire branch operations.
  • Handling Micro Finance Operations and Loan Disbursement.
  • Responsible for entire jewel and cash deposit.
  • Checking compliance of company norms for loan approval.
  • Ensuring the complete documentation pertaining to each application.
  • Co ordination with H.O., Regional Office and other branches.
  • Motivating the team and accomplishing team target.
  • Achieving Individual and Team targets for cross selling products.

Branch in Charge - Senior Operations Executive

Paul Merchants Ltd.
Trichy, Tamil Nadu
01.2010 - 12.2011
  • Company Overview: Money Transfer and Forex Services
  • As a Customer Support Center (CSC) executive, coordinating between all branches of Tamil Nadu, Zonal Office and H.O.
  • Taking care of complete operations in all branches under Trichy CSC.
  • Creating a rapport among the Sub Agents, motivating and facilitating them on regular basis to do business competitively.
  • Monitoring funds flow for all the branches of Trichy CSC and sub agents.
  • Handling cash (INR and foreign currencies).
  • Handling and retaining the customer base for Western Union and Forex.

Operations Executive

Paul Merchants Ltd.
Chennai, Tamil Nadu
08.2009 - 12.2009
  • Company Overview: Money Transfer and Forex Services
  • Processing and Approving the Agent Requisition Forms (ARF) from all Branches of Tamil Nadu and forwarding to Western Union.
  • Coordinating with Marketing Executives and Territory Managers across the State for the generation of sub agent codes.
  • Handling grievances on either side.

Counselor

Kuoni Academy
Chennai, Tamil Nadu
06.2008 - 07.2009
  • Company Overview: IATA and Airline Industry Courses
  • Counselling the walk in candidates and enrolling them as our students for various Travel related courses.
  • Handling Tele enquiries.
  • Handling all Admin and Petty Cash.

Executive – Operations and Admin

Vitage Systems Pvt. Ltd.
Chennai, Tamil Nadu
05.2007 - 06.2008
  • Company Overview: IT Peripherals Distributor
  • Checking stock availability and negotiating price with the vendors.
  • Taking care of entire logistics of the goods, till customer delivery.
  • Responsible for collecting cash from customers and settlement to the vendors.
  • Internal auditing of all Personnel files.
  • Handling entire Admin works and Petty Cash.
  • Coordinating with Training and Placement Dept. for Induction Program for Freshers.

Education

MBA - HR and Marketing

ICFAI University
Trichy, Tamil Nadu
07.2005 - 01.2007

B.Com -

Holy Cross College
Trichy, Tamil Nadu
07.2001 - 01.2004

Skills

MS Office

Workforce management

Customer service

Staff development

Budget control

Recruiting and interviewing

Personal Information

  • Spouse's Name: M. Prabhakaran
  • Date of Birth: 11/22/83

Timeline

Manager

Deepjyothi
09.2019 - Current

Purchase Manager

Sameer Hotel Supplies
09.2017 - 12.2018

Branch Manager

Muthoot Fincorp Ltd.
08.2012 - 12.2015

Branch in Charge - Senior Operations Executive

Paul Merchants Ltd.
01.2010 - 12.2011

Operations Executive

Paul Merchants Ltd.
08.2009 - 12.2009

Counselor

Kuoni Academy
06.2008 - 07.2009

Executive – Operations and Admin

Vitage Systems Pvt. Ltd.
05.2007 - 06.2008

MBA - HR and Marketing

ICFAI University
07.2005 - 01.2007

B.Com -

Holy Cross College
07.2001 - 01.2004

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L. LITTY MARY SHINY