L. Thejeswara Reddy
Business Development Executive
Emil,Id
Summary
I am looking forward to associate myself with an organization, where there is an opportunity to contribute and upgrade my knowledge for self and the organization served. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
14
14
years of post-secondary education
Work History
Inside Sales Executive
Mobijini India Private Limited
Banglore, Karnataka
01.2020 - 12.2020
- Developed new business by networking with prospects and valuable customers events.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business for projects to achieve company goals.
- Implemented marketing and sales campaigns to effectively brand Crm.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Sourced and pre-qualified leads and identified new business opportunities by dialing 60-70 daily outbound calls to build partnerships and achieve sales quota.
- Provided information about available products and services including membership details and purchase advantages.
Inside Sales Consultant
EMPLOYMENT ISTORY, Anvipro IT Solutions Pvt Ltd
Anvipro It solutions, Telegana
03.2017 - 12.2019
- Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
- Developed and executed product market strategy to determine distribution, price and promotion efforts.
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Set up appointments with potential and current customers to promote new products and services.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
- Adjusted and established selling prices by monitoring competition, costs and supply and demand.
- Demonstrated products and specific features at customer locations and special events.
- Closed over 2 meetings daily sales after contacting potential customers to educate them on [Product or service].
- Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Digital Interaction Advisor
24/7
Hyderabad, Telegana
08.2016 - 01.2017
- Having 6 months of experience in customer service through webchat.
- Experience in handling all service related queries from customers pertaining to various shopping issues.
- Experienced in ensuring the smooth low of information and follow up for existing and prospective customers.
- Contacted new and exis ng customers to discuss how there needs could be met with specific products and services.
- Responded to customer requests for products, services and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
Education
High School Diploma -
Ravindra Residential School
Kurnool 01.2001 - 05.2010
No Degree - M.P.C
Narayana Junior Collage
KURNOOL 07.2011 - 03.2012
Bachelor of Technology - BTECH
STANLEY STEPHEN COLLAGE OF TECHNOLOGY
KURNOOL 08.2012 - 05.2016
Skills
AWS,AZURE,GCP service selling
Account management
Product and service sales
Account development
Product promotions
Revenue Generation
Relationship-Building
MS Office
Expertise in cold calling
Inbound and outbound calling
Timeline
Inside Sales Executive
Mobijini India Private Limited
01.2020 - 12.2020
Inside Sales Consultant
EMPLOYMENT ISTORY, Anvipro IT Solutions Pvt Ltd
03.2017 - 12.2019
Digital Interaction Advisor
24/7
08.2016 - 01.2017
Bachelor of Technology - BTECH
STANLEY STEPHEN COLLAGE OF TECHNOLOGY
08.2012 - 05.2016
No Degree - M.P.C
Narayana Junior Collage
07.2011 - 03.2012
High School Diploma -
Ravindra Residential School
01.2001 - 05.2010