Summary
Overview
Work History
Education
Skills
Awards
Websites
Hobbies and Interests
Timeline
Generic
Laghu Sikarwar

Laghu Sikarwar

Summary

Strategic leader with extensive experience as Head of Sales. Proven track record in driving sales growth, enhancing team performance, and improving customer satisfaction. Expertise in strategic planning, business development, and market analysis, resulting in increased market share and profitability through innovative strategies.

Overview

18
18
years of professional experience

Work History

Head – Global Commercial Business

Freshworks
03.2025 - Current
  • Tasked to run and scale Freshworks Global Commercial sales
  • Define, set up and expand Freshworks Commercial business
  • Set up and manage targets and profitability
  • Built and managed a team of 37 sellers

Head – Global SMB Business

Freshworks
12.2024 - 03.2025
  • Tasked to run and scale Freshworks SMB Global sales for Employee experience products
  • Define, set up and expand Freshworks SMB business
  • Set up and manage targets and profitability
  • Built and managed a team of 24 sellers

Head - Sales - India, South Asia - Uber for Business

Uber
02.2023 - 12.2024
  • Tasked to run and scale Uber's Enterprise offering, Uber for Business (U4B) in InSA
  • Define, set up and expand Uber for Business in India, Bangladesh & Sri Lanka
  • Set up and manage targets and profitability
  • Built and managed a team of 19 sellers
  • Managed a business of over $ 30M

Head - Mid Market - India, South Asia - Uber for Business

Uber
05.2020 - 02.2023
  • Tasked to re- set Mid sized Enterprise Market for Uber's Enterprise offering, Uber for Business (U4B) in InSA
  • Define, set up and expand the Mid-sized Enterprise Market for Uber for Business in India, Bangladesh & Sri Lanka
  • Set up and manage targets and profitability
  • Built and managed a team of 12 sellers
  • Managed a business of over $ 2.7Mil
  • Successfully pivoted lead the team to overachieve quota at 127% during COVID-19 lockdown
  • Multi-hatted as a Project Manager to launch UberMedics, Uber Delivers and UberDaaS in India
  • Plan and execute sales strategy through direct sales, partnerships, and aggregators
  • Collaborated closely with sales operations to analyse results, identify opportunities to improve systems, processes, and programs that ultimately drive positive change

Head - Mid Market South, Central India - Uber for Business

Uber
03.2019 - 05.2020
  • Tasked to ideate and set up Mid sized Enterprise Market for Uber's Enterprise offering, Uber for Business (U4B) in India
  • Ideate, define, set up and expand the Mid Market Business for Uber for Business in South, Central India
  • Built and led a team of 10 sellers
  • Managed a business of over $ 1.6Mil
  • Overachieved quota at 119% while setting up & hiring team from scratch
  • Set up and implemented processes, RoEs, targets for effective collaboration and results
  • Plan and execute sales strategy through direct sales, partnerships, and aggregators
  • Drove product leadership for Uber for Business in the region leading to product launches and positive impact on revenues (43%) and CSATs (28%)

Regional Manager - Uber for Business

Uber
11.2016 - 03.2019
  • Part of the founding team for Uber's Enterprise offering, Uber for Business (U4B) in APAC
  • Responsible for setting up and scaling the corporate sales function for Uber in India
  • Define, set up execute and expand the Enterprise Business for Uber for Business in India
  • Plan and execute sales strategy through direct sales, partnerships
  • Managed and exceeded the quota while delivering a 10x growth
  • Negotiated and won the most profitable client till date in the region on Uber for Business

Business Development Director

Gartner
03.2015 - 10.2016
  • Part of the founding team for new vertical for Business Development function at Gartner

Business Development Manager

Gartner
03.2013 - 03.2015
  • Part of the founding team for Business Development function at Gartner
  • Started a new business vertical from scratch and delivered 100% growth
  • Set up and exceed New Client Engagement targets
  • Engage with senior level decision makers (CXOs)
  • Territory management - Planning and Execution- focused on new client acquisitions and revenue generation

Account Director

Gartner
05.2011 - 03.2013
  • Tasked with New Client Acquisition and Retention for Gartner’s Consulting, Research & Event offerings
  • Worked on New Client Engagement & effective On-boarding
  • Engaged with senior level decision makers to sell and renew Gartner’s Consulting, Research & Event offerings
  • Started a new territory from scratch and delivered 200% growth
  • Closed maximum deals in one quarter – best performer
  • Two Gartner Winners Circle Awards achieved in less than 2 years
  • Best New Hire award and the Star of the Year award
  • Team award for highest contributor and Mr. Invictus award

New Business Manager

Dow Jones
05.2010 - 05.2011
  • Tasked with New Client Acquisition for Dow Jones Information Products such as Dow Jones Factiva, Dow Jones Companies & Executives and Newswires to Enterprises
  • Closed maximum deals in one quarter – best performer
  • Achieved best performer award within 3 months of joining
  • Overachieved target in 3 quarters
  • Successfully pursued and closed first government sector deal for Dow Jones
  • Distinguished seller able to sell both Factiva & Newswires

Enterprise Sales & Corporate Business Development

CMC Ltd
06.2007 - 05.2010
  • Tasked with New Client Acquisition for CMC’s over 108 products and over 11 SaaS products
  • Presales – Driving RFPs as a spoc. Worked and won over 30mil USD of RFPs
  • Won first ever consultancy project for IT enablement of ‘Smart Township’ in Pune
  • Gap Analysis and Competitor Positioning
  • Successfully sold Security, Talent Management, E-Learning SaaS products in 2008 onwards to establish early lead in market
  • Achieved 100% target

Education

Executive Education -

Harvard Business School
01.2020

MBA - Marketing & Operations

IBS Hyderabad
01.2007

B.E. - Electronics & Tele Comm

RGPV
Bhopal
01.2003

Skills

  • Leadership
  • Team Management
  • Coaching & Mentoring
  • Sales Planning
  • B2B and B2C sales
  • Forecasting
  • Market Development
  • New Business Development
  • Competitor Analysis
  • Presales
  • Lead Generation
  • Custom solutions
  • Strategic Partnerships
  • Account/Relationship Management
  • Cross-functional collaboration

Awards

  • Forbes Top People Manager India, 2020
  • Winners Circle (Top Global sales professionals for Gartner)
  • 2016
  • 2015
  • 2012
  • 2011
  • Mr. Invictus (Gartner), 2012
  • Sales Professional of the year (Gartner), 2012
  • Shining Star (Gartner), 2011
  • Best New Hire (Gartner), 2010

Hobbies and Interests

  • Badminton
  • Table Tennis

Timeline

Head – Global Commercial Business

Freshworks
03.2025 - Current

Head – Global SMB Business

Freshworks
12.2024 - 03.2025

Head - Sales - India, South Asia - Uber for Business

Uber
02.2023 - 12.2024

Head - Mid Market - India, South Asia - Uber for Business

Uber
05.2020 - 02.2023

Head - Mid Market South, Central India - Uber for Business

Uber
03.2019 - 05.2020

Regional Manager - Uber for Business

Uber
11.2016 - 03.2019

Business Development Director

Gartner
03.2015 - 10.2016

Business Development Manager

Gartner
03.2013 - 03.2015

Account Director

Gartner
05.2011 - 03.2013

New Business Manager

Dow Jones
05.2010 - 05.2011

Enterprise Sales & Corporate Business Development

CMC Ltd
06.2007 - 05.2010

Executive Education -

Harvard Business School

MBA - Marketing & Operations

IBS Hyderabad

B.E. - Electronics & Tele Comm

RGPV
Laghu Sikarwar