Lahari Sharma
Jersey,New Jersey
Summary
Seasoned Business Analyst offering 6+ years of technology, luxury and fashion industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst
Valentino Couture SAS
07.2023 - 05.2024
- Experience as a business analyst, supporting business solution software analyzing business operations for various domains.
- Experience in creating and updating product backlog through backlog refinement sessions with the product owners
- Expertise in JIRA, tracking support issues/tasks/bugs
- Hands on experience in producing proper reports and working on dashboards
- Expertise in tools like MS Visio, Balsamiq and RTM, confluence, draw.io
- Skilled in understanding client’s requirements, developing solutions
- Proficient in MS office, BRD and FRD
- Experience in waterfall and agile to optimize the delivery of projects
- Hands-on experience in agile scrum methodology
- Client Engagement through effective selling ceremony - walk in, private appointment, phone consignments
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Functional Business Analyst
Rituals
07.2022 - 07.2023
- Provided high quality analytical solutions for different Stakeholders & responsible to create & submit Project Proposals to Client/Stakeholders which includes Scoping / Enterprise Analysis / Solution Approach / Initial Risk Assessment / Cost & Benefit Analysis and Delivery Timelines
- Collaborated with the product owner to create the product backlog by using Agile Principles & work with development team to ensure that the backlog is well- groomed and contains user stories ready for development along with business acceptance criteria.
- Facilitated various Agile processes such as Iteration / Release Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up & Measure the performance by Product / Sprint Burn Down chart by using JIRA tool
- Acted as a Subject Matter Expert in specific functional areas to the assigned team & responsible to identify, track and help to remove the impediments
- Monitored & worked on commercial indicators ensuring shop's turnover objective is achieved
- Orchestrating omnichannel business cycle & VM, Marketing & Hospitality to ensure the continuity of the boutique’s numbers.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Sales Project Manager
Silk Studio
11.2021 - 07.2022
- Optimize the visibility of the Brand, and talents.
- Coordinated schedule of the Founder, managed and supervised Fashion walk schedules
- Orchestrated the 'Social Media' ecosystem ', in collaboration with the creative, Media and marketing teams.
- Developed strong relationships with clients to maintain ongoing business opportunities.
- Mentored junior team members for their professional growth and enhanced sales skills.
Business Analyst - Salesforce
LifeNet BPO services
12.2021 - 04.2022
- LifeNet BPO Services Provides On call Ambulance Services and On Call Health Services in India
- On call Ambulance service is started in the year 2012 which is a parallel commercial Ambulance Service very similar to 108 Services provided by the government
- On call Health Services is called Health at door steps which is primarily designed on state of art Salesforce Cloud technologies
- Created Apex triggers automatically updated Patient’s records with from external systems
- Developed a custom application using the4 Force.com platform providing a dashboard
- Developed API’s to display Patients information in the comprehensive dashboard
- Implemented CI/CD for continuous deployment and implementation
- Created custom user interfaces by building visual force pages
- Implementation of complex business logic using Apex
- Successfully implemented MuleSoft to interface with the third-party applications
- Created Unit Test classes for Apex classes and triggers
- Created Formula fields, validation rules, approvals to serve the user requirements and functionality
- Aided with the users to perform UAT and resolved priority 1 bugs
- Worked in agile / SCRUM development methodologies in creating JIRA tickets
- Resolved JIRA based defects and implemented in the overall code.
Junior Business Analyst
Christian Dior Couture SAS
08.2021 - 11.2021
- Assist the Store Manager in the daily management of the brand’s mission.
- Enhanced stakeholder communication by creating easy-to-understand visualizations of complex data sets.
- Collaborated with cross-functional teams to optimize workflows and drive process improvements.
- Data Story Telling
- Sales execution
- (Generated 17K€ of RTW Sales in the first week)
- Participation in weekly activity monitoring meetings
- Lead and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising.
Junior Business Analyst [UK-Sales]
Dell Technologies Ltd
05.2018 - 01.2021
- Accomplished 120% & 135% against my annual operation plan 2019 & 2020
- Customer relationship management
- Created Flows and integrating triggers.
- Analysis against department KPI’s, Support cross functional retail marketing
- Performance improvement with 15%+ growth QoQ and 10%+ growth YoY with equivalent growth in Margin and Units
- Embedded and coordinated with the software development team.
Junior Salesforce Developer
LifeNet BPO services
11.2016 - 03.2018
- Involved in system integration using Call Outs, Triggers and web services
- Worked on APEX programming with java script
- Designed, and developed Apex classes, Apex Triggers for various functional needs in the application
- Designed VisualForce pages with XML, HTML along with custom controllers and controller extensions
- Designed custom components, used them in VisualForce pages along with AJAX for partial page refresh
- Imported accounts and contacts data through Import Wizard
- Worked on data migration from databases to SFDC using Data Loader
- Handled peer-peer code review activities for all the team members
- Participated in development, coding and SOQL complex queries as per business logic
- Creating High Level Design Documents & Technical Design Documents
- Performing Performance checks of the developed solution.
Education
Master of Science in Luxury & Fashion Management -
Paris School Of Business - (Istituto Marangoni)
Skills
- Documentation: MS office suite
- Methodologies (Models): Agile (Scrum)
- Modelling Tools: MS Visio 2010
- Modelling Language: UML 20
- Testing: Manual Testing
- Project Management Tool: JIRA
- Prototyping tools: Balsamiq 20, Creately Charts
- Google Analytics, Salesforce
- Requirement Elicitation Techniques
- Business Analysis & Implement Solution
- Client Engagements
- Requirements Management
- Problem Analysis
- Root Cause Analysis
- SWOT Analysis
- Change Management
- Agile Scrum & Waterfall SDLC Models
- Documentation (BRD & FRS)
- Process Flows & Use cases
- User Stories & Acceptance Criteria
Websites
Locations
New Jersey
Certification
- Languages: English (native), French (B2), Spanish (A2), Hindi, Telugu, Punjabi (Native)
- Activities: Badminton, Animal Welfare, Reading
- Volunteer of the year - People for Ethical Treatment of Animals, India
- Certified IT Business Analyst from BACentric Solutions [IIBA-EEP] endorsed
- Principled and Persuasive Negotiator- Yale University
- Salesforce advanced training – SFDC
- Salesforce fundamentals – SFDC
- Data Visualization – LinkedIn
- Microsoft essential - office 365 – LinkedIn
Professional Abridgment
A dedicated business analyst with excellent oral and written communication, active listening, and problem-solving abilities. Able to improve client experiences through the use of service-oriented behavior, comprehension of consumer needs, and the provision of tailored solutions to foster loyalty.
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Animal Welfare
Volunteer of the year -PETA - Helped raise 2000$ for the annual save Tiger, Elephants
Timeline
Business Analyst
Valentino Couture SAS
07.2023 - 05.2024
Functional Business Analyst
Rituals
07.2022 - 07.2023
Business Analyst - Salesforce
LifeNet BPO services
12.2021 - 04.2022
Sales Project Manager
Silk Studio
11.2021 - 07.2022
Junior Business Analyst
Christian Dior Couture SAS
08.2021 - 11.2021
Junior Business Analyst [UK-Sales]
Dell Technologies Ltd
05.2018 - 01.2021
Junior Salesforce Developer
LifeNet BPO services
11.2016 - 03.2018
Master of Science in Luxury & Fashion Management -
Paris School Of Business - (Istituto Marangoni)
Similar Profiles
Daquan AtkinsDaquan Atkins
VISUAL OPERATIONS ASSISTANT at VALENTINOVISUAL OPERATIONS ASSISTANT at VALENTINO
Loana MariniLoana Marini
Directrice Boutique at Maison ValentinoDirectrice Boutique at Maison Valentino
Rona Li LuonaRona Li Luona
Client Advisor at Valentino Singapore, MBSClient Advisor at Valentino Singapore, MBS
Mariam AneesMariam Anees
Advanced Cardiac Care PLLC at Cardiovascular TechnicianAdvanced Cardiac Care PLLC at Cardiovascular Technician
Kush ShahKush Shah
Business Analyst at Blackstone TechnologyBusiness Analyst at Blackstone Technology