LAKHIKANTA BARMAN
Siliguri
Summary
Detail-oriented professional with expertise in Project Management, Operations, report generation, data input, sales, and problem-solving. Skilled in managing intricate projects effectively. Recognized for innovative thinking, creativity, and eagerness to acquire new knowledge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Regional Admin Executive
Arohan Financial Services
Siliguri, West bengal
03.2025 - 07.2025
- Monitored inventory levels and placed orders to ensure supply availability.
Performed administrative tasks including filing, data entry, and meeting scheduling. - Coordinated travel arrangements for staff on business trips efficiently.
- Created reports, presentations, and documents using Microsoft Office Suiteapplications.
- Ensured compliance with company policies through regular audits.
- Organized and managed multiple projects simultaneously while meeting all
deadlines. - Served as primary contact for clients, vendors, and personnel, fostering effective
communication. - Oversaw human resources activities including employee onboarding and
managing benefits administration.
Sales Associate
Lenskart.com
Siliguri, West Bengal
04.2024 - 03.2025
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Cum Operation Executive
IndiaBhutanTours
Jaigaon, West Bengal
11.2022 - 03.2024
- Spearheaded promotional efforts to increase travel service demand, providing
in-depth information on destinations, and securing competitive pricing through
strategic vendor negotiations. - Directed daily operations, including staff scheduling and compliance with
regulations, while coordinating comprehensive travel arrangements for flights,
accommodations, and local transportation. - Developed and managed tour programs, overseeing guide teams, aligning
schedules with event management, and adjusting itineraries to optimize the guest
experience and adapt to weather conditions.
Customer Service Associate (Part Time)
Reliance Retail Limited
Jaigaon
12.2021 - 11.2022
- Functioned in a role with variable hours assisting customers as a CSA.
- Processed customer payments using POS system and ensured accuracy of all transactions.
- Adhered to company policies and procedures regarding cash handling practices.
- Provided excellent customer service by listening to customer needs and responding accordingly.
- Assisted customers with product selection based on their individual needs.
- Ensured accuracy of all customer order information prior to processing.
- Received and processed incoming orders in a timely manner.
- Resolved any discrepancies or issues with customer orders in a timely fashion.
- Maintained accurate records of customer orders, including invoices and receipts.
- Monitored inventory levels to ensure sufficient stock available for order fulfillment.
- Facilitated inter-departmental cooperation to complete customer orders.
Education
Bachelor of Arts with Honors - English Literature
University of North Bengal
WB08.2022
Skills
- Microsoft Office Proficiency
- Effective Communication
- Effective Team Collaboration
- Versatile Approach
- Analytical Problem-Solving
- Proficient Computer Skills
- Project Coordination
- Effective Communication
- Multi-tasking strength
- Positive and professional
- Reliable and punctual
Certification
PCOG (preliminary preliminary course on GST)
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Nepali
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Timeline
Regional Admin Executive
Arohan Financial Services
03.2025 - 07.2025
Sales Associate
Lenskart.com
04.2024 - 03.2025
Sales Cum Operation Executive
IndiaBhutanTours
11.2022 - 03.2024
Customer Service Associate (Part Time)
Reliance Retail Limited
12.2021 - 11.2022
Bachelor of Arts with Honors - English Literature
University of North Bengal