Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lakshay Parashar

Lakshay Parashar

Business Development & Customer Service Manager
New Delhi

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Business Development & Customer Service Manager

Nebula Infomatique Pvt Ltd
New Delhi, India
10.2019 - Current
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Negotiated, prepared and signed contracts with clients.
  • Worked with existing customers to increase purchases of products and services.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Followed up with customers during and after installations to verify satisfaction.
  • Met with customers to discuss service needs and offer available solutions.
  • Brought projects and clients which increased the firms revenue and also helped us to survive the COVID impact
  • Introduced new business verticals and brought new projects for the firm from major clients some of which include Delhi International Airport ,Power Finance Corporation ,Radisson ,TOPS Industries, UNDP.


Quality Specialist

Amazon
Hyderabad, India
06.2016 - 09.2019

Actively Worked on various projects of Last Mile Quality Team (India Region), The team stands for 100% resolution for even the last 2-3% abstruse boundary cases which fall through tech cracks. Major Projects worked upon include the following:

  • ZBRi ( Zone Base Routing India)
  • Geocode Quality Improvement Program (India)
  • 3P
  • Geocode Corrections - IN
  • Address Schema & Quality

Was selected for Multichannel ZBRi which supports allocation to all types of delivery channels, a pilot project. Actively worked as a link between the Analytics Quality Team and different stations across multiple cities for the smooth operation of the project. The project was successful and Amazon still uses MCA ZBRi throughout the Indian region.


Education

Bachelor of Technology - Mechanical Engineering

Lovely Professional University
Punjab
08.2012 - 05.2016

Skills

    Project Management

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Timeline

Business Development & Customer Service Manager

Nebula Infomatique Pvt Ltd
10.2019 - Current

Quality Specialist

Amazon
06.2016 - 09.2019

Bachelor of Technology - Mechanical Engineering

Lovely Professional University
08.2012 - 05.2016
Lakshay ParasharBusiness Development & Customer Service Manager