LAKSHMAN UPADHYAY
Summary
Seasoned Business Analyst offering 2+ years of IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Project Manager
Cognizant Technology Solutions, CTS
06.2022 - Current
- Led a team of 12+ infrastructure leads in a comprehensive client architecture assessment, resulting in stabilized operations, a 27% reduction in losses, and increased efficiency
- Spearheaded the implementation of a new ERP system, driving a 30% improvement in process efficiency across cross-functional teams
- Successfully managed multiple projects simultaneously, achieving an average on-time delivery rate of 95% and maintaining high client satisfaction scores
Data Analyst
Cognizant Technology Solutions, CTS
06.2022 - Current
- Proficient in data analysis, data visualization, and statistical modelling using tools such as Microsoft PowerBI, Excel, and SQL
- Implemented data quality initiatives, reducing data errors by 25% and enhancing decision-making accuracy
- Automated reporting processes, reducing report generation time by 50% and improving data accessibility for stakeholders
Business Analyst
Cognizant Technology Solutions, CTS
06.2022 - Current
- Led cross-functional teams in analysing business requirements, resulting in successful implementation of 5 major projects
- Collaborated with cross-functional teams to implement data-driven strategies, leading to a 20% improvement in customer satisfaction scores within 6 months
- Created 30+ PowerBI dashboards, providing actionable insights that contributed to a 25% increase in revenue and a 35% P1 Reduction.
Education
Master of Business Administration - Business Design
Welingkar Institute of Management
Mumbai, MaharashtraSkills
- Requirements gathering & management
- Data analysis & visualization
- Stakeholder management
- Process modelling & analysis
Certification
Salesforce Certified Business Analyst
Project Management Professional
Microsoft PL-300 Power BI Data Analyst Associate
Software
Requirement Management Tools (Jira, Azure Boards)
Tableau
Power BI
Business Process Modeling (BPM) Tools (Visio, Lucidchart)
Timeline
Project Manager
Cognizant Technology Solutions, CTS
06.2022 - Current
Data Analyst
Cognizant Technology Solutions, CTS
06.2022 - Current
Business Analyst
Cognizant Technology Solutions, CTS
06.2022 - Current
Master of Business Administration - Business Design
Welingkar Institute of Management