Lakshmi Kishore Maturi
Vijayawada
Summary
To excel as a marketing and operations professional in a dynamic organization, utilizing a proven track record in customer lifecycle management, collections, and business development to achieve business growth and operational efficiency.
Overview
31
31
years of professional experience
Work History
Operations Head
Lakshmi Finance (Varun Group)
Vijayawada
01.2020 - Current
- Spearheading operations for a 40,000-strong customer base across 2W, 3W, and 4W segments
- Leading a 400+ member team to drive monthly funding of INR 28 Cr and achieve 98% collection demand
Collections Manager
Vodafone Mobile Services Ltd.
Hyderabad
01.2006 - 01.2019
- Managed customer lifecycle, collections, and churn control for multiple districts, achieving remarkable reductions in involuntary churn and bad debts
- Instrumental in optimizing walk-in collections and enhancing the performance of agency networks
Collections Manager
Bharti Televentures Ltd. (Airtel)
Tirupati Zone
01.2004 - 01.2006
- Achieved year-to-date collection targets while maintaining low churn and bad debt rates
- Played a key role in appointing and mentoring collection agencies to ensure efficiency
Senior Officer
Kinetic Finance Ltd.
Vijayawada
01.1998 - 01.2003
- Directed collections and recovery efforts across eight districts while launching innovative schemes and insurance business initiatives
Branch Manager
Vijay Express Couriers (P) Ltd.
Vijayawada
01.1994 - 01.1998
- Oversaw operations across two districts, driving growth through strategic promotional schemes and corporate account acquisitions
Education
Bachelor of Arts -
Andhra University
Skills
- Strategic Operations Management
- Business Development & Revenue Growth
- Customer Lifecycle Management
- Collections & Recovery Efficiency
- Team Leadership & Employee Engagement
- Process Optimization & Cost Control
- Proficient in MS Office
- Cost Optimisation
- Operations Management
- Finance Forecasting
- New Barnch Setup
- Product Promotion
- Training & Recruitment
- Audits & Inspection
- Resource Planning & Optimisation
Accomplishments
- Doubled revenue growth from INR 1.75 Cr to INR 3.50 Cr (2011-2016).
- Reduced customer churn rates from 5.8% to
- Consistently achieved 98%+ collection targets.
- Maintained bad debts below 2.5% in multiple roles.
- Awarded the Vodafone Service Champion Award for exceptional performance.
Languages
- Telugu
- English
- Hindi
Personal Information
- Date of Birth: 10/24/72
- Marital Status: Married
Timeline
Operations Head
Lakshmi Finance (Varun Group)
01.2020 - Current
Collections Manager
Vodafone Mobile Services Ltd.
01.2006 - 01.2019
Collections Manager
Bharti Televentures Ltd. (Airtel)
01.2004 - 01.2006
Senior Officer
Kinetic Finance Ltd.
01.1998 - 01.2003
Branch Manager
Vijay Express Couriers (P) Ltd.
01.1994 - 01.1998
Bachelor of Arts -
Andhra University
Similar Profiles
RAM RRAM R
Purchase Manager at Novotel vijayawada varun (Accor group)Purchase Manager at Novotel vijayawada varun (Accor group)
Teresa AllenTeresa Allen
Vice President, Marketing /Sales at The Hebron Group/Lakshmi InvestmentsVice President, Marketing /Sales at The Hebron Group/Lakshmi Investments
JEEVARATHINAM SJEEVARATHINAM S
Assistant Manager - IR & Employee Engagement at Lakshmi Corporate Services (Group company of LMW)Assistant Manager - IR & Employee Engagement at Lakshmi Corporate Services (Group company of LMW)