Lakshmi Madhavi Nandula
IT Professional | Agile Project Manager | Salesforce Specialist
Hyderabad
Summary
Dynamic IT professional with 13 years of diverse experience in Agile Project Management, Salesforce CRM, ERP Supply Chain Management, and Quality Assurance. Expertise in leading cross-functional teams to deliver enterprise-level CRM and ERP solutions while driving Agile practices that facilitate successful digital transformation initiatives. Proven ability to manage global projects and collaborate effectively with stakeholders across various regions and backgrounds, ensuring timely and high-quality releases. Specialized knowledge in Quality Assurance processes, testing methodologies, and extensive hands-on experience with Salesforce applications, including API integrations and Scrum methodologies.
Overview
17
17
years of professional experience
4
4
Languages
Work History
Agile Project Manager
Capgemini
07.2022 - Current
- Manage2 Agile teams ensuring alignment with business goals.
- Facilitated Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives) for distributed teams of 15+ members.
- Collaborated with Product Owners and stakeholders to prioritize product backlogs and align business needs with deliverables.
- Improved sprint velocity by 20% through effective Agile coaching and process enhancements.
- Implemented Jira-based tracking and reporting dashboards, improving project transparency and decision-making.
- Transitioned team from Waterfall to Agile Scrum framework, improving collaboration and quality.
- Coordinated with QA, Development, and Business teams ensuring timely delivery of migration projects.
Agile Test Lead
Infosys
02.2019 - 07.2022
- Leading a team of 12 testers (onsite & offshore) for Salesforce Sales & Service Cloud implementations.
- Defined test strategies, automation frameworks, and regression suites for Salesforce CRM projects.
- Facilitated Agile ceremonies (Daily Standups, Sprint Planning, Retrospectives) as proxy Scrum Master.
- Partnered with Product Owners & BAs to refine user stories & acceptance criteria.
- Coordinated end-to-end SIT, UAT, and production validations ensuring zero critical defects in go-lives.
- Managed test metrics, dashboards, and progress reports for leadership.
Agile Test Lead
Infosys
02.2015 - 11.2017
- Involved in ERP Supply Chain implementation (Procurement, Inventory, Order Management).
- Gathered requirements, designed workflows, and executed testing for ERP modules.
- Coordinated integration testing between ERP and CRM systems.
QA Engineer / Test Analyst
Infosys
02.2009 - 11.2015
- Worked on various enterprise applications in telecom & finance domains.
- Executed functional/system/regression testing, created test cases, and performed defect management.
Education
B.Tech - Information Technology
JNTU
01.2008
Skills
Agile Project Management (Scrum)
Salesforce Service Cloud expertise
Experience with Oracle ERP systems
Effective stakeholder interaction
Risk management expertise
Process optimization
Budgeting & Resource Allocation
Mentoring teams in Agile methodologies
Test Management
Test engineering proficiency
Domains Worked
- Networking
- Retail and Manufacturing
- Banking and Financial Services
Certifications Awards
- PSM Certified Scrum Master
- Pega CSA Certified
- Infosys Certified Professional in DEVOPS
Agile Project Manager Abilities
- Responsible for the Business/Requirement Engineering of projects throughout a project’s life cycle, helping product owners in scope prioritization and product backlog items.
- Responsible for solution enhancement suggestions driven by relevant stakeholders.
- Arranging team meetings and workshops and act as mentor to resolve conflicts, coaching if required.
- Responsible for the Scrum Management of projects throughout a project’s life cycle. Also involved in creating structured processes to manage defects right through to resolution.
- Developing and maintaining Sprint backlog.
- Coordinating the work of teams and monitoring their performance.
- Following up any outstanding open test risks/issues.
- Help product owner in scope prioritization and product backlog items.
- Coach development team in self-organization and cross functionality.
- Help Organization to increase effectiveness of scrum, Agile mindset.
- Arranging team meetings and workshops and act as mentor to resolve conflicts.
- Test Data Management.
- Reporting team velocity and effectiveness to management.
Test Management Abilities
- Test management (Waterfall, Agile & Scrum)
- Managing Delivery test teams and handling escalations.
- Strong influencing and Communication skills.
- Having a flexible attitude and positive approach.
- Ability to lead offshore testing teams.
- Constantly maintaining high levels of accuracy.
- Ability to quickly learn applications with minimal documentation.
- Can translate business processes into clear and comprehensive test scenarios.
Current Employer
Capgemini Ltd.
Personal Information
Date of Birth: 04-Aug-1987
Timeline
Agile Project Manager
Capgemini
07.2022 - Current
Agile Test Lead
Infosys
02.2019 - 07.2022
Agile Test Lead
Infosys
02.2015 - 11.2017
QA Engineer / Test Analyst
Infosys
02.2009 - 11.2015
B.Tech - Information Technology
JNTU