SAP ERP (SAP PM)
LAKSHMI MANJUSHA DONKA
SAP Consultant
Visakhapatnam
Summary
Experienced SAP Consultant with 4 years of experience at Capgemini, specializing in SAP Plant Maintenance (PM) along with functional knowledge of SAP SD and SAP MM modules. Experienced in SAP Support, Incident Management, and PMO activities in enterprise environments. Proficient in Maintenance Orders, Notifications, Preventive Maintenance, and Service Request Handling, with cross-functional exposure to Sales Processes (SAP SD) and Procurement & Inventory Management (SAP MM). Demonstrated experience in Client Coordination with global stakeholders across Germany, China, and USA. Strong skills in Project Coordination, Reporting, Issue Resolution, and Stakeholder Communication, delivering consistent business support and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
4
4
Languages
Work History
SAP PM Consultant
Capgemini
12.2021 - 09.2025
PMO and SAP PM Consultant, Capgemini, India Dec 2021-Sep 2025
- Worked on SAP Plant Maintenance (PM) support, enhancement, and implementation activities. Managed maintenance orders, notifications, and preventive maintenance processes. Utilized SAP Solution Manager (SolMan) for implementation support, monitoring, and change management. Handled incident management and service requests through ServiceNow. Performed root cause analysis and resolved production issues efficiently. Collaborated with business users to gather requirements and ensure effective issue resolution. Supported testing, documentation, and deployment activities. Worked with international clients across Germany, China, and the USA.
- Worked on PMO activities, preparing comprehensive weekly and monthly project status reports using smart tools to ensure accurate tracking and reporting. Monitored project progress, risks, and key deliverables, enabling timely and informed decision-making. Coordinated effectively with cross-functional teams and stakeholders to drive alignment and successful project execution. Managed and maintained SharePoint databases for document control, knowledge sharing, and reporting purposes. Supported governance frameworks, reporting processes, and overall project execution activities.
Teacher - Mathematics and Computer Science
Siddhartha High School and Saraswathi High School (Institution With English as the Primary Medium of Instruction)
06.2012 - 02.2018
- Delivered lessons in Mathematics and Computer Science. Prepared lesson plans, assignments, and assessments. Improved student performance through structured teaching methods. Developed communication, leadership, and classroom management skills.
Education
Bachelor of Technology - CSE
Sri Sai Adithya Institute of Science and Technology
Surampalem01-2011
Skills
SAP PM
SAP Plant Maintenance
Maintenance Orders
Notifications
Preventive Maintenance
SAP Support
Incident Management
ServiceNow
SAP Solution Manager
SAP SD
SAP MM
Accomplishments
- Successfully supported SAP PM operations by resolving high-volume incidents within SLA, improving system reliability and user satisfaction
- Recognized for effective client coordination with global stakeholders across Germany, China, and USA
- Streamlined reporting and documentation processes, enhancing visibility of project status and reducing manual effort
- Played a key role in ensuring timely project delivery through proactive tracking of risks, issues, and dependencies
- Contributed to improved preventive maintenance processes, supporting better asset management and reduced downtime
- Delivered consistent performance in PMO activities, including dashboards, status reports, and governance support
- Actively participated in knowledge transfer (KT) sessions, improving team efficiency and onboarding of new members
- Demonstrated strong problem-solving skills by identifying root causes and providing effective solutions for production issues
- Recognized for maintaining high-quality documentation standards including SOPs, reports, and user guides
- Performed proactive monitoring, troubleshooting, and analysis using SAP T-code SLG1 (Application Log), resolving identified errors in maintenance plans and maintenance items to improve scheduling accuracy and ensure seamless execution of maintenance activities.
Affiliations
- Associated with Capgemini as an SAP PM Consultant, contributing to SAP support and PMO activities
- Collaborated with global stakeholders and clients across Germany, China, and USA on SAP projects
- Experienced in working within cross-functional teams involving SAP PM, SAP SD, and SAP MM processes
- Contributed to project governance, reporting, and coordination as part of PMO functions
Additional Information
- Languages: English, Telugu, Hindi
- Domain Exposure: SAP Plant Maintenance (PM) with cross-functional understanding of SAP SD (Sales) and SAP MM (Procurement & Inventory)
- Tools & Systems: ServiceNow, SAP Solution Manager, MS Excel, MS PowerPoint
- Global Experience: Worked with international clients across Germany, China, and USA
- Documentation & Reporting: Experienced in preparing SOPs, status reports, dashboards, and user guides
- Knowledge Sharing: Actively participated in Knowledge Transfer (KT) sessions and team collaboration activities
- Soft Skills: Strong communication, problem-solving, analytical thinking, and time management
Software
SAP ERP (SAP PM)
SAP MM (Exposure)
SAP Solution Manager
ServiceNow
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
SAP Implementation
Certification
Skilled in SAP PM, PMO activities, teaching, and client coordination with strong exposure to global clients from Germany, China, and USA.
Interests
Reading (professional development, self-improvement, and weekly articles on successful leaders) Traveling (exploring new cultures and perspectives) Learning (new technologies and continuous upskilling) Problem-solving (analytical thinking and logical reasoning) Fitness (health, wellness, and active lifestyle) Cooking (exploring new recipes and culinary skills) Playing Chess (strategic thinking and decision-making) Playing Shuttle (fitness, agility, and teamwork)
Timeline
SAP PM Consultant
Capgemini
12.2021 - 09.2025
Teacher - Mathematics and Computer Science
Siddhartha High School and Saraswathi High School (Institution With English as the Primary Medium of Instruction)
06.2012 - 02.2018
Bachelor of Technology - CSE
Sri Sai Adithya Institute of Science and Technology
Training & Development
Delivered end-user training and conducted knowledge transfer (KT) sessions for junior team members, improving system knowledge and ensuring smooth process adoption.
WEBSITES AND SOCIAL LINKS
LinkedIn: www.linkedin.com/in/lakshmi-manjusha-donka421776225
Personal Interests
- Reading (professional development, self-improvement, and weekly articles on successful leaders)
- Traveling (exploring new cultures and perspectives)
- Learning (new technologies and continuous upskilling)
- Problem-solving (analytical thinking and logical reasoning)
- Fitness (health, wellness, and active lifestyle)
- Cooking (exploring new recipes and culinary skills)
- Playing Chess (strategic thinking and decision-making)
- Playing Shuttle (fitness, agility, and teamwork)