LAKSHMI MOPADA
Software Engineer
Allipuram
Summary
An aspiring individual with an overall work experience of 4 years in the software industry. I have project experience in Telecom domain support project and DevOps project. In addition, my technical competencies consist of knowledge of Microsoft excel, ITIL processes, GIT, Linux, AWS, Azure.
OBJECTIVE: Seeking a position to utilize my skills and abilities in the industry of Information Technology that offers Professional growth while being resourceful, innovative, and flexible. Hard-working nature and knowledge of business operations. Actively working where I can utilize skills and knowledge gained through experience to make an immediate impact on an organization and am willing to learn.
Overview
4
4
years of professional experience
1
1
Language
Work History
Azure DevOps Engineer
Capgemini
- Version Control Tools : Git, SVN
- CI/CD : Azure DevOps
- Code Quality Tool : SonarQube
- Code Security Tool : Checkmarx, Qualyswas
- Automation Tool : Docker and Kubernetes basics
- Cloud Platform : AWS, Azure
- Operating system : Windows, Linux,
- Technical Expertise, Version Control System (GIT, GITHUB, SVN):
- Experienced in working with version control systems like GIT and used Source code management tool GitHub including command-line applications
- Created Repositories
- Performed push and pull operations
- Creating branches and tags using GIT
- Profusely worked on Version control tools GIT, clear case to track changes made by different people in source code involving concepts like Branching, Merging, and Tags
- Boards:
- Experience in Azure Boards, Repos, Artifacts, Test Plans, and Pipelines
- Hands-on experience in Azure Boards using agile methodology
- Proficiency in managing multiple projects using Azure Boards
- Creating Projects, Teams and providing the access to different environments
- CI/CD :
- Creating CICD pipelines and building the source code with ASP .Net, Java, and Maven
- Creating build and release pipelines and build source and deploy to Artifacts
- Performing deployments to multiple environments like DEV, QA, UAT,PROD
- Deployed different application files like war, and jar in various environments such as Development, UAT, SIT, Pre-prod, and Production
- Experience in troubleshooting build and deployment failures
- Code Quality (Sonarqube):
- Experience working with SonarQube a code quality control tool for continuous inspection
- Cloud:
- Launched instances on AWS as per requirement
- Knowledge on Amazon Web Service (AWS) Cloud services like EC2, S3, AMI, ELB, Auto Scaling, VPC, and IAM
- Technical Knowledge:
- Working knowledge on AWS (EC2, EBS volumes, ELB, Security Groups, Snapshots, AMI, RDS and IAM)
- Creating IAM users and assigning roles/policies as per requirement
- Automated backup of EC2 instance image and snapshots
- Setup/Managing Auto Scaling configuration and auto scaling groups
- Creating/Managing IAM users and groups with access policies and assigning roles
- Creating/ Managing Auto Scaling configuration, groups and assigning roles as per required
- Experienced in Jenkins, plugin installation and master/slave setup
- Creating and maintaining the Jenkins slaves for distribution of loads
- Automate the build process using Jenkins jobs
- Monitoring daily builds using CI tool Jenkins
- Schedule nightly builds/periodical builds based on the requirement
- Creating Docker images and deploying them.
Support Analyst
Capgemini
- CWC (Cable and wireless communications, , ACUT
- Bug Tracking Tool : JIRA, Knowledge of the technologies, tools, and equipment used in telecommunications systems support
- Communicate, escalate, investigate, and facilitate resolution of priority issues raised by Tier-1 teams as per the defined SLA
- Responsible for preparing weekly and monthly ‘Metrics’ to show the efforts and activities performed by the team
- Management of Service Desk services including Service Requests, Incident Management, Problem Management, and Change Management
- Provides incident and problem management support using a Service ticketing system
- Experience in preparing weekly and monthly ‘Metrics’ to show the efforts and activities performed by the team to the clients
- Management of Service Desk services including Service Requests, Incident Management, Problem Management, and Change Management
- Resolution of priority issues raised by Tier-1 teams as per the defined SLA
- Adheres to company policy about security, change management, and other established controls in the IT environment
- Takes an active role in improving the department by addressing issues timely and thoroughly
- Willingness to receive or request training as needed for work assignments, relevant technology, and personal development
- Monitor departmental queue to ensure SLA and ticket-based metrics are met
- Respond to issues via a shared team email account
- Maintain daily and monthly reports
- Provide Tier 1 system support and Tier 2 support for other departments and end-users
- Delegate work requests to the telecom techs for user requests
- Worked on Reports for the requirement.
Analyst/Software Engineer
Capgemini India Pvt. Ltd
08.2018 - Current
- Capgemini is a French multinational company situated in Paris, France
- It is a global market leader in the field of business consulting, technology, and outsourcing services
- Capgemini helps its clients by developing their business with the help of technology and digital solutions that fit their needs, thus enabling them to achieve competitiveness and innovation
- Capgemini has over 200,000 employees in over 40 countries, of whom 100,000 are in India.
Education
Intermediate -
Andhra University
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Sri Kasyap junior college
Matriculation - undefined
A.P. Board
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Vijay talent school
A.P. Board
B.Sc. -
Aditya degree college
Skills
Git
Linux
Azure DevOps
DevSecOps
Docker
Accomplishments
- DevOps
- Mainframes
Timeline
Analyst/Software Engineer
Capgemini India Pvt. Ltd
08.2018 - Current
Azure DevOps Engineer
Capgemini
Support Analyst
Capgemini
Intermediate -
Andhra University
undefined
Sri Kasyap junior college
Matriculation - undefined
A.P. Board
undefined
Vijay talent school
A.P. Board
B.Sc. -
Aditya degree college