LAKSHMI PRIYA
Technical Lead Analyst
Chennai
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Technical Lead Analyst
Cognizant Technologies
01.2023 - Current
- Work with Contract Management Leads / Consultants and Functional Heads to contribute towards minimization of contractual risks and maximization of operational and financial performance for individual accounts
- Develop and implement new policies & procedures to improve the team productivity & effeciency.
- Implementation of commercial and financial processes through daily cadence with subordinates and reviewing their work
- Accountable for work quality performed by Team with minimum escalation.
- Participate in Team, Delivery and Account Level discussions to contribute towards Profitability of the assigned account and to Ensure that all levers for revenue booking are maximized though RU optimization, billing reviews, etc.
- Contract Management: Establishes and maintains & Monitor to track completion or adherence to all contract deliverables and obligations, Contract and Change Request.
- Monitor transaction compliance (milestones, deliverables & invoicing) Financial Management: Forecasting, PL Analysis, BID vs DID analysis and Invoicing
- Pricing/Commercials for any Change Request/ Change Notes/SOWs. Management of Asset and Licenses costing Interlock with FP&A to minimize project costing issues,Work with team Business & Delivery teams offshore and onsite and provide advisory in financial decision making process.
- Creation of processes related to commercials like invoicing, revenue reconciliation, and Accounts payable, P&L management for assigned Projects
- Create financial presentations for management and clients
- Assist in recruitment, selection & onboarding of new team member.
Lead Analyst
Iopex Technologies
11.2018 - 11.2022
- Revenue management, contract management, cost analysis and cost optimization for leading Telecom (British Telecom project) giant with business spread across this globe for almost 10 plus regions
- Facilitate sprint planning, backlog grooming, daily stand up meetings, review demos, retrospectives and other scrum ceremonies
- Set goals, develop metrics and reports to help the team understand its health and progress
- Ensure clear communication and collaboration among the project owners and stake holders and Recommend changes to existing policies, methodologies and standards to improve the project deliverables
- Identification of issues and areas of potential revenue leakage, determine root causes, design, and recommend changes to operational business processes and systems to minimize risk and potential exposure to revenue leakage
- Preparing and presenting, weekly and monthly management reports on cost & benefit analysis, inventory analysis and cost variance analysis
- Audits & Analytics /Work structure & Closure: Reconciling and finding out revenue impact in activities like Discount validations, Package validations, Product v/s component mismatch, Pre-Bill and Post-Bill activities
- Identify the miss match on US Taxation/ USF in the customer invoice
- Worked upon customer complaints like NRC mismatches, RC mismatches, Discount mismatches ensure all exception cases are captured in exception dashboard
- Ensure exception reports are captured with base report count and date, ensure output & exception trend should have regular trend count or percentage (if applicable).
Education
B.Com - General Studies
Anna Adarsh College For Women
Chennai, TN 01.2010 - 04.2013
HSC - Commerce
Ebenezer Matriculation Higher Secondary School
Chennai, TN 06.2009 - 05.2010
SSLC - undefined
Ebenezer Matriculation Higher Secondary School
Chennai, TN 01.2007 - 04.2008
MBA - Accounting And Finance
SRM School of Management
01.2013 - 04.2015
Skills
MS Office
Oracle
Citrix
Cost-benefit analysis
Financial Planning
Performance monitoring
Quality Control
People Management
Project Management
ServiceNov
Certification
Professional Scrum Master I, 2022-08
Accomplishments
- Received most prestigious iEXCEL award multiple times for outstanding performance and saved revenue leakage of $800K and collected US Taxes for 2 Million.
- Consistent internal CSAT score of over 95% (out of 100%).
- Received Award customer Excellence from British Telecom.
- Awarded Golden buddy for identifying $250K of overdue billing.
Languages
English
Tamil
Telugu
Interests
Listening to music
Cross fit
Travelling
Timeline
Technical Lead Analyst
Cognizant Technologies
01.2023 - Current
Lead Analyst
Iopex Technologies
11.2018 - 11.2022
MBA - Accounting And Finance
SRM School of Management
01.2013 - 04.2015
B.Com - General Studies
Anna Adarsh College For Women
01.2010 - 04.2013
HSC - Commerce
Ebenezer Matriculation Higher Secondary School
06.2009 - 05.2010
SSLC - undefined
Ebenezer Matriculation Higher Secondary School
01.2007 - 04.2008