Lakshmi Narayana Inaganti
Bengaluru
Summary
Highly skilled and accomplished IT infrastructure leader with over 20 years of experience. Successfully spearheaded cross-functional teams to design, implement, and optimize complex IT services including compute, enterprise storage, and data protection. Proficient in project management, strategic planning, and operational excellence. Adept at aligning technology solutions with business goals, ensuring seamless operations, and driving continuous improvement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Staff Systems and Infrastructure Engineer
Walmart
11.2016 - Current
- Built high performing teams for Enterprise Storage, Data Protection & Dev Ops
- Provided onboarding and mentoring of newly hired employees, offering positive reinforcement
- Enhanced team performance through coaching, mentoring, and providing professional development opportunities for staff members
- Deployed Enterprise monitoring & Alerting solution by integrating with tools Splunk, Spotlight & SNOW - Reduced cost investing on proprietary tools
- Leveraged DevOps culture and built customized dashboard for single pane of visibility for IT inventory, Capacity management, Monitoring & reporting
- Increased operational efficiency by implementing automation for routine tasks - auto remediate & close the Incidents in Service Now without manual intervention - Saved time & man hours spending on MTTD & MTTR
- Implemented automation for Code upgrades integrating with Ansible, Concord & Service Now - Saved time investing on manual process
- Established key performance metrics to monitor infrastructure health and identify areas for improvement
- Enhanced system security by establishing robust CyberSecurity measures - Access Controls, Vulnerability fixes, Encryption, Immutability, N/W segmentation and intrusion detection measures
- Developed and executed data protection strategies, including backup and recovery plans, ensuring business continuity, define RTO & RPO and compliance with data privacy regulations
- Reduced downtime by proactively identifying and addressing potential issues in the IT infrastructure
- Collaborated with cross-functional teams to develop comprehensive IT strategies aligned with business goals
- Managed projects from inception to completion, meeting deadlines while staying within budget constraints
- Implemented best practices in change management to minimize disruptions during critical system updates
- Stayed current with industry trends and emerging technologies to recommend and implement innovative storage and data protection solutions
- Tech Refresh - Migrated legacy systems to modern platforms for increased efficiency and reduced maintenance costs
- Improved infrastructure efficiency by implementing strategic process improvements and system upgrades
- Managed life cycle replacement of hardware and software
- Coordinated with vendors for equipment procurement, installation, maintenance contracts, ensuring optimal service levels at competitive pricing points
- Developed technical documentation for infrastructure design, implementation, and troubleshooting procedures
- Performed regular system audits to identify areas of improvement in performance, security, or compliance standards
- Maintained high availability of services by overseeing regular backups, updates, and patches for all systems.
Network Engineer IV
Juniper Networks
03.2014 - 11.2016
- SME for Storage Operations and led the team of 25 members across IDC & US
- Built CMDB as a single source of truth information for OnPrem IT Infrastructure & AWS Instances
- Involved in end-to-end plan, design and execution of Data Centre migration
- Established department goals and Key Performance Indicators (KPIs)
- Deployed Soft NAS in AWS Cloud for the users accessing Apps from AWS cloud
- Conducted thorough performance analysis of storage systems, identifying bottlenecks and implementing necessary improvements
- Collaborated with cross-functional teams to design and implement efficient storage solutions for various projects
- Optimized storage performance by implementing effective data management strategies and policies
- Deployed Soft NAS in AWS Cloud for the users accessing Apps from AWS cloud
- Maintained up-to-date documentation on storage infrastructure, enabling streamlined communication between teams during projects or incident response situations.
Systems Analyst II
Unisys
09.2008 - 02.2014
- Supported heterogeneous Storage environment - NetApp, EMC, Hitachi, SUN & HP Storage devices and Cisco and Brocade SAN switches
- Proficient with - FCP, FCOE, ISCSI, CIFS & NFS protocols
- Storage migration & Replication tools - EMC - PPME, Timefinder, SRDF, NetApp - Snapmirror and Snapvault, Hitachi - TrueCopy, ShadowImage & HUR
- Implemented File virtualization using Acopia (F5 N/W) ARX500 on NetApp Filers
- - Reduced cost spending on FC drives on Primary Storage
- Championed process improvement initiatives, driving continuous enhancements across all aspects of storage architecture design and implementation processes
- Increased system reliability and reduced downtime with proactive monitoring and maintenance of storage infrastructure
- Delivered exceptional customer support throughout each project lifecycle, fostering long-term relationships built on trust and satisfaction levels
- Managed complex migrations to minimize disruptions, successfully transitioning clients to upgraded systems
- Ensured high-quality performance metrics were consistently met by establishing robust monitoring methods and setting clear expectations for team members
- Provided Architect design, solution, and technical consulting for SAN / NAS environment
- Designed and implemented Business Continuity plan and Disaster Recovery strategies.
Unix Systems Administrator
SAP Ariba
04.2006 - 08.2008
- System administration of HP-UX/SUN/AIX/Linux & Windows
- Managed Storage Administration of NetApp Filers
- Worked on Virtual environment VMware, Solaris zones and HP Virtual machines.
Systems Engineer
HP Global Soft India
07.2004 - 04.2006
- Supported North America production servers running on HP Unix, Solaris, Red Hat Linux and Debian Linux
- Supported the Mail servers running a combination of SendMail and Postfix.
Education
MBA - International Business Management
Annamalai University
Bachelor of Technology - Computer Science And Engineering
JNTU College of Engineering
Hyderabad, TelanganaDiploma in Computer Science And Engineering -
State Board of Technical Education & Training
Skills
- IT Infrastructure Management
- IT Service Management
- Project Management
- Team Leadership and Development
- DevOps and Automation
- IT Security Best Practices
Certification
- SAFe - Certified Scrum master, SAFe, 2021
- CSPO - Certified Scrum Product Owner, Scrum Alliance, 2019
- ITIL Foundation V3, EXIN, 2010
- VMWare Certified Professional
- EMC Proven Professional
- Brocade Certified Professional
- HP-UX Certified System Administrator
Timeline
Staff Systems and Infrastructure Engineer
Walmart
11.2016 - Current
Network Engineer IV
Juniper Networks
03.2014 - 11.2016
Systems Analyst II
Unisys
09.2008 - 02.2014
Unix Systems Administrator
SAP Ariba
04.2006 - 08.2008
Systems Engineer
HP Global Soft India
07.2004 - 04.2006
Bachelor of Technology - Computer Science And Engineering
JNTU College of Engineering
Diploma in Computer Science And Engineering -
State Board of Technical Education & Training
MBA - International Business Management
Annamalai University
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