Experienced Sr. Associate bringing 5years of experience (operational). Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service, and working to clean and enrich data with different tools, and maintain good quality of work with different teams to improve the work process more efficiently. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Sr. Associate Project:
Risk compliance and Import and Export Trade Compliance.
* As a rule writer, review the structure and identify products that will come under EAR99 regulation.
* Monitoring products based on regulation ECCN, ITAR, & PGA.
* Make sure products have been up to mark based on regulation.
* Achieved service time and quality targets.
Developed excellent working knowledge of industry trends and improvements in processes.
* Met budget targets through responsible planning and resource allocation.
* Participated in training sessions to enhance skill development..
* Organized and maintained project documentation for easy access.
* Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
Project: Trust and Safety.
* Reviewing products as per regulations, and marking under categorizations and validating merchant sites as per protocol.
* Monitoring daily operations to ensure a free process, and also supervising the exclusion of daily tasks.
* Identify suspicious merchants, and escalate to a higher authority with a valid explanation.
* Analyzed client requirements to develop tailored solutions, and improve service delivery.
* Managed documentation processes to ensure compliance with company policies and standards.
* Implemented process improvements to optimize resource allocation and reduce delays.