Lakshmi Pritha D

• Mentored a cross-functional team of 18 resources to deliver.
• Identified potential risks, and developed mitigation strategies.
• Developed and maintained project plans, timelines, and budgets.
• Managed stakeholder communication to ensure alignment with project goals and timelines.
• Collaborated with engineering teams to adopt CI/CD pipelines for internal mobile platform deployment, reducing deployment time, and improving release consistency.
• Forecasted, scheduled, and monitored project timelines, personnel performance, and cost efficiency.
• Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
• Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos and other Scrum-related meetings.
• Identified opportunities for automation within existing systems or processes in order to reduce manual workloads.
• Tracked and reported on project progress using burn-down charts, velocity tracking, and other metrics.
• Coached teams on Agile methodologies and self-organization, resulting in improved velocity and predictability across sprint cycles.
• Collaborated with product owners to prioritize the backlog and manage project scope.
• Directed the development and launch of the "Ask Archie" and "Seedling - Gift IT" applications.
• Directed and collaborated with the automation development team on internal iPhone, iPad, and Android applications for NatWest, integrating smaller NatWest applications into a single mobile access platform.

General Electric (GE) – USA.

• Supported GE Capital’s payment platforms, including Webcash, PGP, Enterprise Mapper (EM), and SWIFT.
• Ensured secure payment processing between GE business units and banks.
• Managed P1 and P2 incidents, performed root cause analysis, and implemented quick resolutions.
• Handled end-to-end monitoring of encrypted file transfers using PGP.
• Configured PGP keys, SFTP accounts, and automation scripts for multiple GE business units.
• Supported Webcash processes for payment creation, extraction, batch tracking, and reconciliation.
• Performed mapping validation using Enterprise Mapper to meet bank-specific inbound/outbound formats.
• Monitored and troubleshot SWIFT message flows (MT101, MT103, MT940, MT942).
• Created routing rules in SWIFT Alliance Access (SAA), and resolved message blockages.
• Assisted in the installation, upgrade, and patching of SAA and workstation components.
• Ensured stable connectivity between SAA and SAG, including archival and backup tasks.
• Led a team of eight members, providing daily guidance, task allocation, and performance reporting.
• Collaborated directly with customers for issue analysis, fixes, and validation.
• Used ServiceNow to track, prioritize, and resolve support tickets within SLAs.
• Utilized SVN, UDeploy, and Jenkins for deployments, version control, and CI support.

Software Engineer

Visteon Technical & Services (Visteon, HVCC, Reydel) – USA.

• Developed and maintained internal web applications, including IT Demand, SEETrac, and Performance Leadership.
• Gathered requirements directly from business users, and clarified functional needs.
• Conducted system analysis and prepared Low-Level Design (LLD) documentation.
• Designed and implemented the Main Request, Home, and Advanced Search pages.
• Added dynamic security features for user and role-based access control.
• Created responsive UI components and implemented CSS stylesheets.
• I wrote detailed unit test cases to validate functionality.
• Performed unit testing and peer testing for the modules developed by the team.
• Participated in code reviews, and contributed to improving coding standards.
• Provided application support, bug fixes, and enhancements as needed.