Lakshya Parashar
Admin India Lead , PwC
Gurgaon
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Decisive and analytical with 12 year history of successful industry performance.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Business Services Manager
PwC, India
Gurgaon
2023.02 - Current
- Managing a team for 10 people (across India)
- Responsible for the travel and events for 25,000 + pax for PwC India
- Responsible for the office expansion ( RE- Real estate).
- Supervision of the entire admin operations i.e. Front Desk , bellboys , FIT Travel, Contracting with the hotels and vendors
- Responsible for maintaining and reviewing the Monthly MIS
- Conducting the quarterly review on key quality index with the above mentioned parameters and upkeep of the office.
- Engagement with the partners for their future requirements.
- Weekly call with the Chairman & COO for on growing plans.
- Working on the sustainability and the carbon emission for PwC India
- Responsible of the overall growth for my team members
- Organizing team building activities, offsite and seminars
Associate Director of Sales
Roseate Hotels & Resorts
Delhi
2020.02 - 2022.12
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Manages all verticals from sales and operations perspective
- Handling a team for 3 people and responsible for their growth.
- Responsible for 60 % of the total revenue of the hotel
- Handling the catering/event segment of The Roseate, NH8
- Managing the portfolio expansion.
- Routine Interaction with the area General Manager, DOSM and the F&B Manager of the Hotel.
- Cross sell Roseate House and Roseate Rishikesh
- Managing the CEO's Desk and Cordial relationship with the ownership.
Groups, Conference and Events Head
Hilton Conrad
Bengaluru
2018.10 - 2019.11
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed strong communication and organizational skills through working on group projects.
- Responsible for the overall catering for Conrad Bangalore.
- Manages the catering segment ( residential and non‑ residential events)
- Handling a team for 4 and their growth.
- Responsible for 40 % of the total revenue of the hotel.
- Routine interaction with the commercial director and coordination with the NSO and GSO office once in a week.
- Routines exercise to tap the leads anda coordination with the team with all the captive leads that are on prospect.
- Maintain cordial Relationships with the HNI's of Bengaluru
Event Sales Manager
Shangri-La
Bengaluru
2017.10 - 2018.09
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in training, demonstrations, consumer awareness.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Responsible for the residential and non‑ residential events and maintaining the PR with the social influencers.
- Handling Gurgaon based accounts like , McKinsey , Adidas , Deloitte, PwC etc
- Moved BCCI and IPL Teams from Marriott to Shangri-La Bengaluru
Assistant Sales Manager
Marriott Hotels
Agra & Hyderabad
2015.01 - 2017.09
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Demonstrated exemplary customer service by engaging clients on the floor.
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Generated sales report to help upper management make effective decisions and sales plans.
- Expertise in weddings and social events
- Exploring, developing , contracting and maintaining clientele with all the wedding planners, socialite and influential channels in Hyderabad and Agra market
- Maintaining the DSR and handling the sales center.
Sales Executive
Radisson
Goa
2012.07 - 2014.12
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Handling Travel agents and MICE companies
- Ensure maximum revenue and customer satisfaction
- Maintain high visibility in the surrounding and in the hospitality community as per brand standards.
- Dedicated time to self-personal development
- Daily update on conference tracker from the RSO
- Maintain daily sales report
- Build clear and open lines of communication with all departments.
Education
Hotel Management - Core Operation And Sales
Jaypee Group Of Hotels
Agra 2009.06 - 2012.06
Skills
Business Relationship
undefinedTimeline
Business Services Manager
PwC, India
2023.02 - Current
Associate Director of Sales
Roseate Hotels & Resorts
2020.02 - 2022.12
Groups, Conference and Events Head
Hilton Conrad
2018.10 - 2019.11
Event Sales Manager
Shangri-La
2017.10 - 2018.09
Assistant Sales Manager
Marriott Hotels
2015.01 - 2017.09
Sales Executive
Radisson
2012.07 - 2014.12
Hotel Management - Core Operation And Sales
Jaypee Group Of Hotels
2009.06 - 2012.06
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