Lakshya Parashar
Manager - Hotels , Events & Travel
Gurgaon
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Decisive and analytical with 12 year history of successful industry performance.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Manager - Hotels , Events & Travel
PwC, India
Gurgaon
01.2023 - Current
- Managing a team for 10 people (across India)
- Responsible for the travel and events for 25,000 + pax for PwC India
- Responsible for the office expansion ( RE- Real estate).
- Supervision of the entire admin operations i.e. Front Desk , bellboys , FIT Travel, Contracting with the hotels and vendors
- Responsible for maintaining and reviewing the Monthly MIS
- Conducting the quarterly review on key quality index with the above mentioned parameters and upkeep of the office.
- Engagement with the partners for their future requirements.
- Weekly call with the Chairman & COO for on growing plans.
- Working on the sustainability and the carbon emission for PwC India
- Responsible of the overall growth for my team members
- Organizing team building activities, offsite and seminars
Associate Director of Sales
Roseate Hotels & Resorts
Delhi
02.2020 - 12.2022
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Manages all verticals from sales and operations perspective
- Handling a team for 3 people and responsible for their growth.
- Responsible for 60 % of the total revenue of the hotel
- Handling the catering/event segment of The Roseate, NH8
- Managing the portfolio expansion.
- Routine Interaction with the area General Manager, DOSM and the F&B Manager of the Hotel.
- Cross sell Roseate House and Roseate Rishikesh
- Managing the CEO's Desk and Cordial relationship with the ownership.
Groups, Conference and Events Head
Hilton Conrad
Bengaluru
10.2018 - 11.2019
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed strong communication and organizational skills through working on group projects.
- Responsible for the overall catering for Conrad Bangalore.
- Manages the catering segment ( residential and non‑ residential events)
- Handling a team for 4 and their growth.
- Responsible for 40 % of the total revenue of the hotel.
- Routine interaction with the commercial director and coordination with the NSO and GSO office once in a week.
- Routines exercise to tap the leads anda coordination with the team with all the captive leads that are on prospect.
- Maintain cordial Relationships with the HNI's of Bengaluru
Event Sales Manager
Shangri-La
Bengaluru
10.2017 - 09.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in training, demonstrations, consumer awareness.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Responsible for the residential and non‑ residential events and maintaining the PR with the social influencers.
- Handling Gurgaon based accounts like , McKinsey , Adidas , Deloitte, PwC etc
- Moved BCCI and IPL Teams from Marriott to Shangri-La Bengaluru
Assistant Sales Manager
Marriott Hotels
Agra & Hyderabad
01.2015 - 09.2017
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Demonstrated exemplary customer service by engaging clients on the floor.
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Generated sales report to help upper management make effective decisions and sales plans.
- Expertise in weddings and social events
- Exploring, developing , contracting and maintaining clientele with all the wedding planners, socialite and influential channels in Hyderabad and Agra market
- Maintaining the DSR and handling the sales center.
Sales Executive
Radisson
Goa
07.2012 - 12.2014
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Handling Travel agents and MICE companies
- Ensure maximum revenue and customer satisfaction
- Maintain high visibility in the surrounding and in the hospitality community as per brand standards.
- Dedicated time to self-personal development
- Daily update on conference tracker from the RSO
- Maintain daily sales report
- Build clear and open lines of communication with all departments.
Education
B.SC in Hotel Management - Core Operation And Sales
Jaypee Group Of Hotels
Agra 06.2009 - 06.2012
Skills
Business Relationship
Customer Relations
Employee management
Customer Relationship Management
Business administration
Negotiation
Staff Management
Operations management
Contract Management
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Accomplishments
2021 - Best Sales Person of the year
2020 - Unsung Hero Award
2020- Service Excellence Award
2018 - Exceptional Service Delivery Manager
Interests
Travelling
Sports
Music
Cars
Timeline
Manager - Hotels , Events & Travel
PwC, India
01.2023 - Current
Associate Director of Sales
Roseate Hotels & Resorts
02.2020 - 12.2022
Groups, Conference and Events Head
Hilton Conrad
10.2018 - 11.2019
Event Sales Manager
Shangri-La
10.2017 - 09.2018
Assistant Sales Manager
Marriott Hotels
01.2015 - 09.2017
Sales Executive
Radisson
07.2012 - 12.2014
B.SC in Hotel Management - Core Operation And Sales
Jaypee Group Of Hotels
06.2009 - 06.2012